BJ’s Help Page

BJ’s Help Pages is the best option when trying to contact BJ’s customer service. You can contact via BJ’s Customer FAQ, Forum, and Online Help.

Contact BJ’s Help @

Navigate to If you have a problem with BJ’s services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that BJ’s Customers searching for

  • Account Access
  • Cancelling or Returning Your Order
  • Managing Your BJ’s Membership
  • Managing Your Order
  • Placing An Order
  • Same Day Delivery
  • Shipping My Order
  • Tracking Your Order
  • Complaint
  • A Different issues

Contacting BJ’s Help Pages

This is the official customer support page of BJ’s, which contains different options for contacting them about a variety of issues.

If you are looking for BJ’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact BJ’s directly by calling their customer service number at 1 (800) 257-2582.

BJ’s Frequently Asked Questions

What is Same Day Delivery?
Same Day Delivery is an online service which allows online ordering and delivery of groceries directly to your home. A Personal Shopper will pick up the items you ordered and deliver them directly to your door within as little as 2 hours.

What is standard delivery?
Standard delivery items are brought to the address provided by the Member.
The item is unable to be brought over the threshold by the carrier.

How do I return a gift purchased on
If you have received an item as a gift, and would like to return it, please call 866-4BJS-WEB (866-425-7932) to arrange a return. You may also choose to return it in-club.
We are able to provide store credits for gift returns.

How do I make changes to my order?
Once you click Submit Order on the Checkout screen, your order has been completed. After that, we cannot guarantee we will be able to make any changes.
Please call 866-4BJS-WEB (866-425-7932) for more information. We will do our best to assist you.

Other Ways to Contact BJ’s

All Contacts of BJ’s
BJ’s Customer Service
BJ’s Phone Number
Contact BJ’s Through social media
BJ’s Corporate Office
BJ’s Hours
Make Complaint to BJ’s
BJ’s Login

BJ’s Customer Reviews

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Average rating:  
 1 reviews
 by henri on BJ's

BJ's Wholesale Club, Falls Church, VA.
Both IAN and PETER in the produce section went into the back area and brought out bulk carrots and bagged kale for me. They were very helpful, smiled easily and were great representatives of customer service.
Also, SHANDANA in customer service has always been extremely friendly and helpful.
My experience with the quality of employees at BJ's Falls Church has been very favorable.