How to make a Complaint to Citibank
You should call Citibank’s complaints line in the first instance on 1-800-374-9700. The helplines are open 24 hours a day, 7 days a week. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form, email and visiting your local branch.
Citibank complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-374-9700
The Complaint via Email : citibank.customer@citi.com
Complaint via Support Form : https://online.citi.com/US/ag/contactus
Citibank complaint website : https://online.citi.com/
Tweet: twitter.com/Citibank
Corporate Head Office address
388 Greenwich St, New York, NY 10013
For any general inquiries, please contact Citibank head office number : (646) 502-4677
About Citibank
Founded in 1812, Citibank is the consumer division of financial services multinational Citigroup. The lender includes 2,649 branches in 19 states, such as 723 branches from the USA and also 1,494 branches in Mexico controlled by its subsidiary Banamex.
FAQs
Is Citibank USA?
Citibank, N. A. (N. A. stands for “National Association”) is the primary U.S. banking subsidiary of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York.
Is Citibank a U.S. bank?
Citigroup Inc. or Citi (stylized as citi) is an American multinational investment bank and financial services corporation incorporated in Delaware and headquartered in New York City.
Is Citibank a U.S. bank?
Citigroup Inc. or Citi (stylized as citi) is an American multinational investment bank and financial services corporation incorporated in Delaware and headquartered in New York City.
What bank owns Citibank?
Who is Citi owned by? Citi is a division of Citigroup Inc., a global financial services company with over 200 million customers in over 160 countries.
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Citibank Customer Reviews
I've been banking with Citi for quite some time and not had many problems. Fees are low or non-existent; branch personnel are friendly and helpful. The Double Cash card works just as advertised, and provides a small but welcome bit of extra income every month. Interest rates are not competitive, however, so most of my CDs are elsewhere. I once attempted to open accounts for a housebound relative, and was told they couldn't be opened unless the account holder was present. That seemed odd, considering online accounts don't require you to be present.