Citibank Help Pages

Citibank Help Pages is the best option when trying to contact Citibank customer service. You can contact via Citibank Customer FAQ, Forum, and Online Help.

Contact Citibank Help @

Navigate to If you have a problem with Online Banking or other service, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Citibank Customers searching for

  • Online Banking
  • Personal Loan
  • Credit Card
  • Technical support
  • Service Problem
  • Complaint

Contacting Citibank Help Pages

This is the official customer support page of Citibank, which contains different options for contacting them about a variety of issues.

If you are looking for Citibank’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Citibank directly by calling their customer service number at 1-800-374-9700.

Citibank Frequently Asked Questions

How can I check my Citibank account balance online?

Go to ‘View account summary’ in your Citibank Online home page – > Choose Credit Cards – > Choose the particular card -> ‘Balance’ is mentioned in the summary of the card (OR) You can SMS, ‘CARDBAL XXXX’ to 52484, from your registered mobile number. XXXX denotes last 4-digits of your Credit Card number.

What do I need to open a Citibank checking account?

No Opening Deposit
While there is a monthly service fee of $25 if combined average monthly balance requirements are not met, the Minimum Opening Deposit required is $0 to open a regular or interest checking account.

How do I log into my Citi Mobile app?

How it Works

  • Launch your mobile browser.
  • Go to If you only have a credit card, go to
  • Then sign on with the same User ID and Password you use to access your accounts online.
How do I request a refund for a credit balance on my credit card account?

If you have a Citi credit card and would like to request a refund for a credit balance on your credit card account, please Contact Citibank by Phone.

Other Ways to Contact Citibank

All Contacts of Citibank
Citibank Phone Number
Citibank Customer Service
Contact Citibank Through Email
Help Pages Support
Citibank Corporate Office
Citibank Hours
Make Complaint to Citibank
Login in to Citibank
Citibank Webmail

Citibank Customer Reviews

Average rating:  
 1 reviews
 by emmy on Citibank

I've been banking with Citi for quite some time and not had many problems. Fees are low or non-existent; branch personnel are friendly and helpful. The Double Cash card works just as advertised, and provides a small but welcome bit of extra income every month. Interest rates are not competitive, however, so most of my CDs are elsewhere. I once attempted to open accounts for a housebound relative, and was told they couldn't be opened unless the account holder was present. That seemed odd, considering online accounts don't require you to be present.