Contact Express Scripts

Phone Number : (800) 282-2881

Email : dod.customer.relations@express-scripts.com

Business Hours: 24 hours a day, 7 days a week

Website : https://www.express-scripts.com/

Contact Express Scripts customer service contact numbers

Corporate Head office: 1 Express Way, St. Louis, MO 63121

Express Scripts
Average rating:  
 2 reviews
 by ronald

Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.

 by MMaldonado

Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!

If you want to Contact Express Scripts customer service & support? There are different ways to get in touch with Express Scripts. You can contact them via their toll free contact number & this is the best way.

Express Scripts are available to assist you by telephone, mail, in person at an office, or electronically through the internet at express-scripts.com/contact-us.

Express Scripts Contact Number

(800) 282-2881 – Customer Service

You can speak with Express Scripts customer support by calling (800) 282-2881 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Express Scripts customer support is available 24 hours a day, 7 days a week.

If you can’t satisfied talking to this number, please contact Express Scripts on one of the phone number listed below

Express Scripts Contact/Phone Numbers

Express Scripts DEPARTMENTCONTACT NUMBER
Customer service(800) 282-2881
TTY users call(800) 759-1089
Medicare Members(866) 529-4917
TTY users call(800) 899-2114
TRICARE Members(877) 363-1303
TTY users call(877) 540-6261
Accredo Specialty Pharmacy(877) 222-7336
Fraud Hotline(866) 216-7096
Website Support(800) 711-5672
TTY users call(800) 759-1089

Best Toll-Free/800 Customer Service Phone Number of Express Scripts

Call (800) 282-2881

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Express Scripts customer agent. You can use this number for various tasks such as

  • Place an Order
  • Order History
  • Recover Account
  • Claims & Balances
  • Price a Medication
  • Automatic Refills
  • Complaint
  • A different issue

Express Scripts Head Office Contact Number

Corporate Head office address of Express Scripts.

1 Express Way, St. Louis, MO 63121

For any general inquiries, please contact Express Scripts head office number : (800) 282-2881

Contacting Express Scripts – by phone or otherwise

Even though (800) 282-2881 is a Express Scripts’s finest toll-free number, there are other 9 great ways of getting in contact with Express Scripts.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Express Scripts.

If you feel this information is wrong or know any other ways to contact Express Scripts, please let us know so we can discuss with other consumers.

Express Scripts Email Support

Express Scripts Email can be a convenient way to communicate with customer service department. You can email Express Scripts at one of the support email addresses given below.

Express Scripts Customer Service : dod.customer.relations@express-scripts.com or expressrxhelp@express-scripts.com

Contact Through Social Media, Website & App

If you want any order information, account related issues, Try using social media to contact Express Scripts. Go to their Twitter, Facebook or official Website, and click on the “message” button.

Express Scripts Live Chat Support

Live chat support is one of the fastest way to contact Express Scripts . But Express Scripts does not offer customer support through live chat. You can also connect Express Scripts with different ways like a Social Media, Email Support, Phone Number.

Customer Service Hours of Express Scripts

Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open

Store hours todayOpening HoursClosing Hours
Monday24 Hours open24 Hours open
Tuesday24 Hours open24 Hours open
Wednesday24 Hours open24 Hours open
Thursday24 Hours open24 Hours open
Friday24 Hours open24 Hours open
Saturday24 Hours open24 Hours open
Sunday24 Hours open24 Hours open

Express Scripts Holiday Hours

Express Scripts customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Express Scripts

Express Scripts customer service

Express Scripts toll-free number is (800) 282-2881. To get assistance from Express Scripts customer support for any question and concerned related to Express Scripts service, like a getting referrals, filling your prescriptions, managing your home delivery, you can dial their customer service number at 1-800-282-2881.

Express Scripts Pharmacy

Call at (800) 282-2881 for help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy. If you are deaf or hard of hearing, call their toll-free TTY number (800) 759-1089.

The helpline is open 24 hours a day, 7 days a week.

Medicare Members Department

Call at (866) 529-4917 for assistance with your Medicare prescription benefits. And TTY users can call at (800) 899-2114. The helpline is open 24 hours a day, 7 days a week.

TRICARE Members Department

Dial toll-free number at (877) 363-1303 for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

TTY users call at : (877) 540-6261

The helpline is open 24 hours a day, 7 days a week.

To report a possible fraud call toll-free at: (866)759-6139 Or, email at: TRICAREfraudtip@express-scripts.com

If you have a medical emergency, please dial 911 for emergency services.

For urgent medical questions, please contact your doctor or other healthcare provider.

Fraud Hotline

Call the Fraud Tip Hotline at (866) 216-7096 to report cases of suspected fraudulent activity. All information will be kept strictly confidential.

The representative team are available 24 hours a day, 7 days a week.

Express Scripts Prescription Plan

If you have any problem or query regarding this department to visit on Prescription department webpage.

Website Support

Call at (800) 711-5672 for technical support or assistance with your online account.

TTY users call at: (800) 759-1089

The helpline is open 24 hours a day, 7 days a week.

FAQs

What company took over Express Scripts?
In March 2018, Cigna, which earlier was blocked by courts from being acquired by Anthem, announced a $67 billion deal to acquire Express Scripts. The Express Scripts acquisition would be the last major deal involving the country’s largest PBMs.

Is CVS Caremark and Express Scripts the same?
No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.

What is the new name for Express Scripts?
Express Scripts is evolving. We are now part of EvernorthSM–health services built on the recognition that health makes progress possible. Elevating health for all. Evernorth combines powerful health services capabilities and offerings to create innovative and effective solutions.

What is the controversy with Express Scripts?
The Cigna-owned PBM colluded with rival Prime Therapeutics to overcharge pharmacies, the lawsuit says.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for Express Scripts .

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Express Scripts
Average rating:  
 2 reviews
 by ronald

Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.

 by MMaldonado

Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!