Express Scripts Phone Number

Express Scripts Phone number helpline is available 24 hours a day, 7 days a week for consumers to get support. Calling Express Scripts toll free number is best option to get your problem solved.

Express Scripts Toll Free Number

express scripts phone number

(800) 282-2881 – Customer Service

Calling Express Scripts phone number is one of the best ways to contact Express Scripts Services, Using this toll free number, you can directly speak with a customer care executive within a few seconds.

You can call (800) 282-2881 this helplines are open 24 hours a day, 7 days a week.

Other Phone Numbers

Customer service(800) 282-2881
TTY users call(800) 759-1089
Medicare Members(866) 529-4917
TTY users call(800) 899-2114
TRICARE Members(877) 363-1303
TTY users call(877) 540-6261
Accredo Specialty Pharmacy(877) 222-7336
Fraud Hotline(866) 216-7096
Website Support(800) 711-5672
TTY users call(800) 759-1089

Express Scripts’s Best Toll-Free/800 Phone Number

Call (800) 282-2881

This is Express Scripts’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Express Scripts customer agent. You can use this number for various tasks such as

  • Recover Account
  • Place an Order
  • Order History
  • Claims & Balances
  • Price a Medication
  • Complaint
  • A different issue

Express Scripts Head Office Phone Number

Corporate Head office address of Express Scripts.

1 Express Way, St. Louis, MO 63121

For any general inquiries, please contact Express Scripts head office number : (800) 282-2881

General Problems or Reasons that Express Scripts Customers Calling

  • How long will it take to get my prescription order?
  • After I place an order, how do I check on its delivery status?
  • Where can I find my Express Scripts member number?
  • How do I get my medicines through home delivery?
  • Can I use Express Scripts at Walgreens?
  • Is Express Scripts a mail order pharmacy?
  • How does Express Scripts work?
  • Can I transfer a prescription to Express Scripts?
  • How do I refill my prescription at Express Scripts?
  • Does CVS fill Express Scripts?

Common Problem Categories

  • Delivery Status
  • Place an Order
  • Account Access
  • Claims
  • Refills Prescription

Express Scripts Pharmacy

Call at (800) 282-2881 for help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy. If you are deaf or hard of hearing, call their toll-free TTY number (800) 759-1089.

The helpline is open 24 hours a day, 7 days a week.

TRICARE Members Department

Dial toll-free number at (877) 363-1303 for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

TTY users call at : (877) 540-6261

The helpline is open 24 hours a day, 7 days a week.

Fraud Hotline

Call the Fraud Tip Hotline at (866) 216-7096 to report cases of suspected fraudulent activity. All information will be kept strictly confidential.

Express Scripts Website Support

Call at (800) 711-5672 for technical support or assistance with your online account.

Reference Link


What company took over Express Scripts?
In March 2018, Cigna, which earlier was blocked by courts from being acquired by Anthem, announced a $67 billion deal to acquire Express Scripts. The Express Scripts acquisition would be the last major deal involving the country’s largest PBMs.

Is CVS Caremark and Express Scripts the same?
No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.

What is the new name for Express Scripts?
Express Scripts is evolving. We are now part of EvernorthSM–health services built on the recognition that health makes progress possible. Elevating health for all. Evernorth combines powerful health services capabilities and offerings to create innovative and effective solutions.

What is the controversy with Express Scripts?
The Cigna-owned PBM colluded with rival Prime Therapeutics to overcharge pharmacies, the lawsuit says.

More Ways to Contact Express Scripts

All Contacts of Express Scripts
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Contact Express Scripts Through Social Media
Express Scripts Email Support
Help Pages Support
Express Scripts Corporate Office
Express Scripts Hours
Make Complaint to Express Scripts
Login in to Express Scripts

Express Scripts Customer Reviews

Average rating:  
 2 reviews
 by ronald on Express Scripts

Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.

 by MMaldonado on Express Scripts

Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!