Contact PG&E

Last updated on August 6th, 2020 at 10:27 am

If you want to Contact PG&E customer service & support? There are different ways to get in touch with PG&E. You can contact them via their toll free contact number & this is the best way.

PG&E are available to assist you by telephone, mail, in person at an office, or electronically through the internet at pge.com/en_US/residential/customer-service.

PG&E Contact Number

1-800-743-5000 – Customer Service

You can speak with PG&E customer support by calling 1-800-743-5000 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. PG&E customer support is available 24 hours a day, 7 days a week.

If you can’t satisfied talking to this number, please contact PG&E on one of the phone number listed below

PG&E Contact/Phone Numbers

Best Toll-Free/800 Customer Service Phone Number of PG&E

Call 1-800-743-5000

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the PG&E customer agent. You can use this number for various tasks such as

• Account Access
• Billing and Payments
• Start or Stop Service
• Report a power outage
• Financial assistance
• Technical support
• Service Problem
• A different issue

PG&E Head Office Contact Number

Corporate Head office address of PG&E.

77 Beale Street, 24th Floor, Mail Code B24W, San Francisco, CA 94105

For any general inquiries, please contact PG&E head office number : 415-973-8200 or 415-973-1000

Contacting PG&E – by phone or otherwise

Even though 1-800-743-5000 is a PG&E’s finest toll-free number, there are other 9 great ways of getting in contact with PG&E.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of PG&E.

If you feel this information is wrong or know any other ways to contact PG&E, please let us know so we can discuss with other consumers.

PG&E Email Support

PG&E Email can be a convenient way to communicate with customer service department. You can email PG&E at one of the support email addresses given below.

PG&E Customer Service : customerserviceonline@pge.com

PG&E Solar: smarter-energy@pge.com

Contact Through Social Media, Website & App

If you want any information about PG&E Services, billing & payment related issues, Try using social media to contact PG&E. Go to their Twitter, Facebook or official Website, and click on the “message” button.

• PG&E Twitter Support
• PG&E Facebook Support
• Website Support
• Instagram Support
• YouTube Support

PG&E Live Chat Support

Live chat support is one of the fastest way to contact PG&E . But PG&E does not offer customer support through live chat. You can also connect PG&E with different ways like a Social Media, Email Support, Phone Number.

Business Hours of PG&E

Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open

What time does PG&E open and close?

PG&E Holiday Hours

PG&E customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does PG&E close?

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of PG&E

PG&E customer service

Call 1-800-743-5000 to have your issue or questions about billing,and payment, start, stop, or transfer your service, report an outage. They are assist you with your gas and electric needs. PG&E customer service representatives are available by phone anytime, 24 hours a day/7 days a week.

Billing & Payment

Pay by phone: To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.

Also Pay Online: You can pay online as a registered user—or as a one-time user with no registration required.

Pay by mail: To pay by mail, make your check payable to PG&E and send it, along with your energy statement remittance stub, to the following address:

PG&E
P.O. Box 997300
Sacramento, CA 95899-7300

Pay in person: You can pay your energy statement in person at one of our many authorized payment centers.

If you have any problem or query regarding this department to visit on Billing & Payment department webpage.

Start, Stop or Transfer Service

If you have any problem or query regarding this department to visit on Start or stop service department webpage.

Report an Outage – 1-800-743-5002

For Outage report please call at 1-800-743-5002. Outages can be reported in multiple ways by selecting Report & View Electric Outages. You can type in a specific address, view outages by city using the drop-down menu or select the magnifying glass icon on the interactive map.

PG&E Business 1-800-468-4743

If you have any problem or query regarding PG&E Business to visit on Business department webpage.

If you require immediate service or service within 48 hours, call PG&E Customer Service at 1-800-468-4743.

Agricultural Customer Service Center

If you are having trouble selecting the best rate for your agriculture business, please contact the PG&E Agricultural Customer Service Center at 1-877-311-3276.  The helpline is open Monday to Friday, 7 a.m. to 6 p.m.

PG&E Solar

For any question or more information about PG&E Solar, call Solar Customer Service Center at 1-877-743-4112 or send an email to smarter-energy@pge.com.

The phone line is open Monday-Friday, 8 a.m.- 5 p.m.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for PG&E .

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Also Read : Key Bank Customer Service

More Ways to Contact PG&E

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