If you want to Contact PG&E customer service & support? There are different ways to get in touch with PG&E. You can contact them via their toll free contact number & this is the best way.
PG&E are available to assist you by telephone, mail, in person at an office, or electronically through the internet at pge.com/en_US/residential/customer-service.
PG&E Contact Number
1-800-743-5000 – Customer Service
You can speak with PG&E customer support by calling 1-800-743-5000 number directly.
Speak with a real customer service executive and find fair solution to your problem that is easy & fast. PG&E customer support is available 24 hours a day, 7 days a week.
If you can’t satisfied talking to this number, please contact PG&E on one of the phone number listed below
PG&E Contact/Phone Numbers
| PG&E DEPARTMENT | CONTACT NUMBER |
| Customer service | 1-800-743-5000 |
| 24-hour Power Outage Information Center | 1-800-743-5002 |
| Residential Customer Service Center | 1-877-660-6789 |
| TTD/TTY | 711 |
| Business Customer Service Center | 1-800-468-4743 |
| Agricultural Customer Service Center | 1-877-311-3276 |
| Solar Customer Service Center | 1-877-743-4112 |
| Call Before You Dig | 811 |
| Update your contact information | 1-866-743-6589 |
| Building and Renovation Service Center | 1-877-743-7782 |
| Diablo Canyon Power Plant | 1-805-546-5292 |
| Shareholder Information | 1-888-489-4689 |
| Smarter Energy Line | 1-800-933-9555 |
| Solar Customer Service Center | 1-877-743-4112 |
Best Toll-Free/800 Customer Service Phone Number of PG&E
Call 1-800-743-5000
This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the PG&E customer agent. You can use this number for various tasks such as
- Account Access
- Billing and Payments
- Start or Stop Service
- Report a power outage
- Financial assistance
- Technical support
- Service Problem
- A different issue
PG&E Head Office Contact Number
Corporate Head office address of PG&E.
77 Beale Street, 24th Floor, Mail Code B24W, San Francisco, CA 94105
For any general inquiries, please contact PG&E head office number : 415-973-8200 or 415-973-1000
Contacting PG&E – by phone or otherwise
Even though 1-800-743-5000 is a PG&E’s finest toll-free number, there are other 9 great ways of getting in contact with PG&E.
Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of PG&E.
If you feel this information is wrong or know any other ways to contact PG&E, please let us know so we can discuss with other consumers.
PG&E Email Support
PG&E Email can be a convenient way to communicate with customer service department. You can email PG&E at one of the support email addresses given below.
PG&E Customer Service : customerserviceonline@pge.com
PG&E Solar: smarter-energy@pge.com
Contact Through Social Media, Website & App
If you want any information about PG&E Services, billing & payment related issues, Try using social media to contact PG&E. Go to their Twitter, Facebook or official Website, and click on the “message” button.
PG&E Live Chat Support
Live chat support is one of the fastest way to contact PG&E . But PG&E does not offer customer support through live chat. You can also connect PG&E with different ways like a Social Media, Email Support, Phone Number.
Customer Service Hours of PG&E
Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open
| Store hours today | Opening Hours | Closing Hours |
| Monday | 24 Hours open | 24 Hours open |
| Tuesday | 24 Hours open | 24 Hours open |
| Wednesday | 24 Hours open | 24 Hours open |
| Thursday | 24 Hours open | 24 Hours open |
| Friday | 24 Hours open | 24 Hours open |
| Saturday | 24 Hours open | 24 Hours open |
| Sunday | 24 Hours open | 24 Hours open |
PG&E Holiday Hours
PG&E customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Get in touch with various departments of PG&E
PG&E customer service
Call 1-800-743-5000 to have your issue or questions about billing,and payment, start, stop, or transfer your service, report an outage. They are assist you with your gas and electric needs. PG&E customer service representatives are available by phone anytime, 24 hours a day/7 days a week.
Billing & Payment
Pay by phone: To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.
Also Pay Online: You can pay online as a registered user—or as a one-time user with no registration required.
Pay by mail: To pay by mail, make your check payable to PG&E and send it, along with your energy statement remittance stub, to the following address:
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
Pay in person: You can pay your energy statement in person at one of our many authorized payment centers.
If you have any problem or query regarding this department to visit on Billing & Payment department webpage.
Start, Stop or Transfer Service
If you have any problem or query regarding this department to visit on Start or stop service department webpage.
Report an Outage – 1-800-743-5002
For Outage report please call at 1-800-743-5002. Outages can be reported in multiple ways by selecting Report & View Electric Outages. You can type in a specific address, view outages by city using the drop-down menu or select the magnifying glass icon on the interactive map.
PG&E Business 1-800-468-4743
If you have any problem or query regarding PG&E Business to visit on Business department webpage.
If you require immediate service or service within 48 hours, call PG&E Customer Service at 1-800-468-4743.
Agricultural Customer Service Center
If you are having trouble selecting the best rate for your agriculture business, please contact the PG&E Agricultural Customer Service Center at 1-877-311-3276. The helpline is open Monday to Friday, 7 a.m. to 6 p.m.
PG&E Solar
For any question or more information about PG&E Solar, call Solar Customer Service Center at 1-877-743-4112 or send an email to smarter-energy@pge.com.
The phone line is open Monday-Friday, 8 a.m.- 5 p.m.
FAQs
What does PG&E company do?
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric companies in the United States.
What does PGE stand for?
The Pacific Gas and Electric Company (PG&E) is an American investor-owned utility (IOU).
Is PG&E a Fortune 500 company?
PG&E Corporation is a Fortune 500 company.
Is PG&E a monopoly?
And while PG&E is technically a monopoly, it’s not an illegal one. Nor is it unregulated. PG&E (and the rates it charges customers) is regulated by the California Public Utilities Commission, or CPUC.
Hopefully, We helped you to get some genuine Customer Service Phone numbers for PG&E .
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PG&E Customer Reviews
Submit your review | |
I have two PG&E accounts, with very different experiences. At my suburban home, service is pretty good, although the scheduled outages during fire season can be challenging. In 2020, we were without power for five days in a row.
At my rural cabin in northeastern California, there are frequent outages, both scheduled and unscheduled. Clearly, the original power line installation through forest is vulnerable to high winds. However there have been four scheduled outages in the last three months, and two of them have been moved at the last minute. This makes it challenging to make plans for spending time there.
I've had to purchase generators for backup power at both locations. This shouldn't be necessary, especially at my home.