PG&E Email Support

PG&E Email support is available @ You can use it to solve your general problem like Report an outage, start, stop and transfer service .

Average reply time: (8 hours)

Why do customers write email to PG&E
  • Billing and Payments.
  • Website Help
  • Account Access
  • Start or Stop Service
  • Transfer Service
  • Report a power outage
  • Financial assistance
  • Service Problem

Contact PG&E Customer Service –

Send an email to PG&E customer support at

Compose an email that includes all of the important information, such as outage, cancel service, and your contact information. Explain the issue in as much detail as possible and wait for a response from PG&E customer service department.

To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding PG&E Customer Support.

As an alternative, you can email PG&E customer service at one of the support email addresses given below.

PG&E Customer

PG&E Customer Email Support

Mailing DepartmentPG&E Customer Service
Customer service hours24 hours, 7 days
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, chat, help pages
Quality of help90%
Best phone number1-800-743-5000

Contacting PG&E – by Email or otherwise

Even though is PG&E’s great customer service tool, you will find 9 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for PG&E .

If you feel this information is wrong or know of other ways to get PG&E , please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of PG&E .

77 Beale Street, 24th Floor, Mail Code B24W, San Francisco, CA 94105

For any general inquiries, please contact PG&E head office number : 415-973-8200 or 415-973-1000

Hopefully, We helped you to get some genuine contact emails for PG&E Customer Service.

Reference Link


What does PG&E company do?
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric companies in the United States.

What does PGE stand for?
The Pacific Gas and Electric Company (PG&E) is an American investor-owned utility (IOU).

Is PG&E a Fortune 500 company?
PG&E Corporation is a Fortune 500 company.

Is PG&E a monopoly?
And while PG&E is technically a monopoly, it’s not an illegal one. Nor is it unregulated. PG&E (and the rates it charges customers) is regulated by the California Public Utilities Commission, or CPUC.

More Ways to Contact PG&E

All Contacts of PG&E
PG&E Phone Number
Contact PG&E Through Social Media
PG&E Customer Service
Help Pages Support
PG&E Corporate Office
PG&E Hours
Make Complaint to PG&E
Login in to PG&E

PG&E Customer Reviews

Average rating:  
 1 reviews
 by kelin on PG&E

I have two PG&E accounts, with very different experiences. At my suburban home, service is pretty good, although the scheduled outages during fire season can be challenging. In 2020, we were without power for five days in a row.

At my rural cabin in northeastern California, there are frequent outages, both scheduled and unscheduled. Clearly, the original power line installation through forest is vulnerable to high winds. However there have been four scheduled outages in the last three months, and two of them have been moved at the last minute. This makes it challenging to make plans for spending time there.

I've had to purchase generators for backup power at both locations. This shouldn't be necessary, especially at my home.