PG&E Phone Number

PG&E Phone number helpline is available 24 hours a day, 7 days a week for consumers to get support. Calling PG&E toll free number is best option to get your problem solved.

pge phone number

PG&E Toll Free Number

1-800-743-5000 – Customer Service

Calling PG&E phone number is one of the best ways to contact PG&E Services, Using this toll free number, you can directly speak with a customer care executive within a few seconds.

You can call 1-800-743-5000 this helplines are open 24 hours a day, 7 days a week.

Other Phone Numbers

Customer service1-800-743-5000
24-hour Power Outage Information Center1-800-743-5002
Residential Customer Service Center1-877-660-6789
Business Customer Service Center1-800-468-4743
Agricultural Customer Service Center1-877-311-3276
Solar Customer Service Center1-877-743-4112
Call Before You Dig811
Update your contact information1-866-743-6589
Building and Renovation Service Center1-877-743-7782
Diablo Canyon Power Plant1-805-546-5292
Shareholder Information1-888-489-4689
Smarter Energy Line1-800-933-9555
Solar Customer Service Center1-877-743-4112

PG&E’s Best Toll-Free/800 Phone Number

Call 1-800-743-5000

This is PG&E’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the PG&E customer agent. You can use this number for various tasks such as

  • Account Access
  • Start or Stop Service
  • Financial assistance
  • Report a power outage
  • Billing and Payments
  • Technical support
  • Service Problem
  • A different issue

PG&E Head Office Phone Number

Corporate Head office address of PG&E.

77 Beale Street, 24th Floor, Mail Code B24W, San Francisco, CA 94105

For any general inquiries, please contact PG&E head office number : 415-973-8200 or 415-973-1000

General Problems or Reasons that PG&E Customers Calling

  • How do I pay my PG&E bill?
  • Can I pay my PGE bill online?
  • How do I check my PG&E bill?
  • Can you have two PG&E accounts?
  • How do I check my PG&E outage?
  • How do I report a power outage to PG&E?
  • Will PGE shutting off power?
  • How do I start a PG&E service?
  • How do I transfer PGE service?
  • What time does the PG&E open?
  • What is a CARE discount on PG&E?

Common Problem Categories

  • Billing and Payments
  • Start Service
  • Stop Service
  • Report a power outage
  • Service Problem
  • Billing and Payments

Billing & Payment

Pay by phone: To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.

Also Pay Online: You can pay online as a registered user—or as a one-time user with no registration required.

Contact PG&E for Emergency

If you smell natural gas, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.

Agricultural Customer Service Center

If you are having trouble selecting the best rate for your agriculture business, please contact the PG&E Agricultural Customer Service Center at 1-877-311-3276.  The helpline is open Monday to Friday, 7 a.m. to 6 p.m.

Reference Link


What does PG&E company do?
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric companies in the United States.

What does PGE stand for?
The Pacific Gas and Electric Company (PG&E) is an American investor-owned utility (IOU).

Is PG&E a Fortune 500 company?
PG&E Corporation is a Fortune 500 company.

Is PG&E a monopoly?
And while PG&E is technically a monopoly, it’s not an illegal one. Nor is it unregulated. PG&E (and the rates it charges customers) is regulated by the California Public Utilities Commission, or CPUC.

More Ways to Contact PG&E

All Contacts of PG&E
PG&E Customer Service
Contact PG&E Through Social Media
PG&E Email Support
Help Pages Support
PG&E Corporate Office
PG&E Hours
Make Complaint to PG&E
Login in to PG&E

PG&E Customer Reviews

Average rating:  
 1 reviews
 by kelin on PG&E

I have two PG&E accounts, with very different experiences. At my suburban home, service is pretty good, although the scheduled outages during fire season can be challenging. In 2020, we were without power for five days in a row.

At my rural cabin in northeastern California, there are frequent outages, both scheduled and unscheduled. Clearly, the original power line installation through forest is vulnerable to high winds. However there have been four scheduled outages in the last three months, and two of them have been moved at the last minute. This makes it challenging to make plans for spending time there.

I've had to purchase generators for backup power at both locations. This shouldn't be necessary, especially at my home.