DHL Help Pages is the best option when trying to contact DHL customer service. You can contact via DHL Customer FAQ, Forum, and Online Help.
Contact DHL Help @ http://www.dhl-usa.com/en/contact_center/contact_express.html
Navigate to http://www.dhl-usa.com/en/contact_center/contact_express.html. If you have a problem with Shipment, Track your package, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that DHL Customers searching for
- Track order
- Issue with order
- Lost package
- Damage Package
- Report Fraud
- Make a shipment
- Technical Support
Contacting DHL Help Pages
This is the official customer support page of DHL, which contains different options for contacting them about a variety of issues.
If you are looking for DHL’s best customer help page or faq or forum, this is the best entry point.
DHL Frequently Asked Questions
How can I track my shipment?
You can track your shipment using our website or one of their online portals. Usually your merchant or online shop sends you a link to track your shipment.
What is a tracking number/ID?
A tracking number or ID is a combination of numbers and/or letters that uniquely identifies your shipment. The ID length may vary from 10 to 39 characters.
How can I find out where my shipment is?
DHL Express provides up-to-date tracking information on the location of your shipment as it moves through the network.
My shipment is damaged or the content is missing. What can I do?
When your shipment is delivered by the local post, you should go to your local post office within 7 days to submit a damage report.
Please send the damage report to your merchant or online shop. Your merchant or online shop will then claim the damaged or lost parcel with DHL.