Express Scripts Phone number helpline is available 24 hours a day, 7 days a week for consumers to get support. Calling Express Scripts toll free number is best option to get your problem solved.
Express Scripts Toll Free Number
(800) 282-2881 – Customer Service
Calling Express Scripts phone number is one of the best ways to contact Express Scripts Services, Using this toll free number, you can directly speak with a customer care executive within a few seconds.
You can call (800) 282-2881 this helplines are open 24 hours a day, 7 days a week.
Other Phone Numbers
| Express Scripts DEPARTMENT | CONTACT NUMBER |
| Customer service | (800) 282-2881 |
| TTY users call | (800) 759-1089 |
| Medicare Members | (866) 529-4917 |
| TTY users call | (800) 899-2114 |
| TRICARE Members | (877) 363-1303 |
| TTY users call | (877) 540-6261 |
| Accredo Specialty Pharmacy | (877) 222-7336 |
| Fraud Hotline | (866) 216-7096 |
| Website Support | (800) 711-5672 |
| TTY users call | (800) 759-1089 |
Express Scripts’s Best Toll-Free/800 Phone Number
Call (800) 282-2881
This is Express Scripts’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Express Scripts customer agent. You can use this number for various tasks such as
- Recover Account
- Place an Order
- Order History
- Claims & Balances
- Price a Medication
- Complaint
- A different issue
Express Scripts Head Office Phone Number
Corporate Head office address of Express Scripts.
1 Express Way, St. Louis, MO 63121
For any general inquiries, please contact Express Scripts head office number : (800) 282-2881
General Problems or Reasons that Express Scripts Customers Calling
- How long will it take to get my prescription order?
- After I place an order, how do I check on its delivery status?
- Where can I find my Express Scripts member number?
- How do I get my medicines through home delivery?
- Can I use Express Scripts at Walgreens?
- Is Express Scripts a mail order pharmacy?
- How does Express Scripts work?
- Can I transfer a prescription to Express Scripts?
- How do I refill my prescription at Express Scripts?
- Does CVS fill Express Scripts?
Common Problem Categories
- Delivery Status
- Place an Order
- Account Access
- Claims
- Refills Prescription
Express Scripts Pharmacy
Call at (800) 282-2881 for help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy. If you are deaf or hard of hearing, call their toll-free TTY number (800) 759-1089.
The helpline is open 24 hours a day, 7 days a week.
TRICARE Members Department
Dial toll-free number at (877) 363-1303 for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.
TTY users call at : (877) 540-6261
The helpline is open 24 hours a day, 7 days a week.
Fraud Hotline
Call the Fraud Tip Hotline at (866) 216-7096 to report cases of suspected fraudulent activity. All information will be kept strictly confidential.
Express Scripts Website Support
Call at (800) 711-5672 for technical support or assistance with your online account.
Reference Link
express-scripts.com/contact-us
FAQs
What company took over Express Scripts?
In March 2018, Cigna, which earlier was blocked by courts from being acquired by Anthem, announced a $67 billion deal to acquire Express Scripts. The Express Scripts acquisition would be the last major deal involving the country’s largest PBMs.
Is CVS Caremark and Express Scripts the same?
No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.
What is the new name for Express Scripts?
Express Scripts is evolving. We are now part of EvernorthSM–health services built on the recognition that health makes progress possible. Elevating health for all. Evernorth combines powerful health services capabilities and offerings to create innovative and effective solutions.
What is the controversy with Express Scripts?
The Cigna-owned PBM colluded with rival Prime Therapeutics to overcharge pharmacies, the lawsuit says.
More Ways to Contact Express Scripts
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Express Scripts Customer Reviews
Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.
Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!