Macy’s Phone Number

Macy’s Phone number helpline is available Mon – Fri: 9 AM–12 AM ET, Sat – Sun : 9 AM–12 AM ET for consumers to get support. Calling Macy’s toll free number is best option to get your problem solved.

Macy’s Toll Free Number

1-888-Macy’s-BANK (257-6757) – Customer Service

Calling Macy’s phone number is one of the best ways to contact Macy’s Services, Using this toll free number, you can directly speak with a customer care executive within a few seconds.

You can call 1 (888) 257-6757 this helplines are open Mon – Fri: 9 AM–12 AM ET, Sat – Sun : 9 AM–12 AM ET.

Other Phone Numbers

Customer service1 (888) 257-6757

Macy’s Best Toll-Free/800 Phone Number

Call 1 (888) 257-6757

This is Macy’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Macy’s customer agent. You can use this number for various tasks such as

  • A different issue
  • Lost or Stolen Transponder
  • Payment Due
  • Replace Transponder

Macy’s Head Office Phone Number

Corporate Head office address of Macy’s.

911 Old Liverpool Rd #2 Liverpool, NY 13088-2523

For any general inquiries, please contact Macy’s head office number : 

General Problems or Reasons that Macy’s Customers Calling

  • Does Macy’s have good customer service?
  • Who are Macy’s target customers?
  • What is Macy’s business strategy?
  • What is Macy’s doing wrong?
  • Does Macys outsource customer service?
  • How do I complain to Macy’s customer service?

Common Problem Categories

  • Refund order
  • Missing order
  • Return order
  • Technical support
  • A different issue

Reference Link



Who currently owns Macy’s?
Macy’s (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy. It has been a sister brand to the Bloomingdale’s department store chain since being acquired by holding company Federated Department Stores in 1994, which renamed itself Macy’s, Inc. in 2007.

What was Macy’s name before?
(previously Federated Department Stores, Inc.) is an American holding company of department stores. Upon its establishment in 1929, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene’s, and Shillito’s.

Are Macy’s and Bloomingdales owned by the same company?
Bloomingdale’s Inc. is an American luxury department store chain founded in 1861 by Benjamin and Lyman Bloomingdale. It was acquired by Federated Department Stores in 1930, which acquired the Macy’s department store chain in 1994, since which time they have been sister brands.

What store did Macy’s merge with?
In 1994 it agreed to a merger with Federated Department Stores, Inc., which included key retailers such as Bloomingdale’s.

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Macy’s Customer Reviews

Average rating:  
 1 reviews
 by john on Macy's

Sheirlee register sales person at Macy’s, helped my fiancé, and die with a Purchase and opening a Macy’s credit card. She was absolutely amazing towards us. She helped us with everything we needed. Super friendly, very welcoming. They should have more register/sales person like Sheirlee. She was very honest and completely took care of all of our needs, even when it got a little complicated on our part. She took care of our problem with ease. Thank you so much for everything you have done for us Sheirlee : )