How to make a Complaint to Net10
Call 1-877-836-2368 to make a complaint to Net10 about their service. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed long with how Net10 will handle your complaint and what they require from you.
Net10 complaint contacts like Phone, email and support form
Complaint via Phone number : 1-877-836-2368
The Complaint via Email : custsrv@net10.com
Complaint via Support Form : https://www.net10wireless.com/contactus
Net10 complaint website : https://www.net10wireless.com
Tweet: twitter.com/Net10Wireless
Corporate Head Office address
9700 N.W. 112th Ave, Miami, FL 33178
For any general inquiries, please contact Net10 head office number : 1-877-836-2368
FAQs
Is NET10 being discontinued?
Now that NET10 is part of Verizon, how does this affect me? Your current NET10 Service Plan will remain available for use on VoLTE-ready phones at least until Nov. 23, 2024. You will continue to enjoy your wireless service and do not need to take any action until we notify you.
Are NET10 and Tracfone the same company?
Tracfone and Net10 are both owned by the same company. Their support is provided by the same customer service people and comes from the same support centers. They both use the same sim cards. Their new sim cards can be used in any gsm phone for either Tracfone or Net10.
What will happen to TracFone in 2024?
Remember that on the last day of November 2024 those with a non Verizon AT&T or T-Mobile BYOP phone that isn’t Verizon compliant will be receiving a free phone from TracFone as it is in the Verizon – FCC TracFone buyout terms. Suppose how many customers that will be of the current 8 million TracFone customers?
Can I put my Net10 SIM card in a different phone?
Yes. With our SIM cards, you can use any compatible T-Mobile or unblocked GSM phone.
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they lied about giving me a free phone..i called them to tell them i got a message on how to use the new phone that i haven't gotten..they said there not sending me a free phone that i have to buy it...that was the reason i went with that company in the first place for the free phone..if they dont give free phones than why did they send me a txt on how to use the new phone