OptumRx Help Pages is the best option when trying to contact OptumRx customer service. You can contact via OptumRx Customer FAQ, Forum, and Online Help.
Contact OptumRx Help @ optumrx.com/public/information-center/public-contact-us
Navigate to optumrx.com/public/information-center/public-contact-us. If you have a problem with delivery, payment, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that OptumRx Customers searching for
- Track an Order
- Place an order
- Account Access
- Delivery
- Technical Issues
- Complaint
Contacting OptumRx Help Pages
This is the official customer support page of OptumRx, which contains different options for contacting them about a variety of issues.
If you are looking for OptumRx’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact OptumRx directly by calling their customer service number at 1-800-356-3477.
OptumRx Frequently Asked Questions
Is OptumRx open 24 hours?
Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. If you are having a medical crisis, please call 911, or contact your local emergency assistance service immediately.
How long does OptumRx take to deliver?
Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Completed refill orders should arrive to your home in about seven business days.
What is OptumRx home delivery?
OptumRx Home Delivery offers a quick, easy way for your patients to get their prescriptions while saving time and money. It’s a solution you can trust that improves medication adherence.
How do I refill my OptumRx prescription?
Online – Go to the My Medicine Cabinet page and have copayments charged to a credit card. By Mail – All orders are mailed with a reorder form. Just check the medications you want to refill and mail the form back to our mail order pharmacy, along with a check or your credit card information.
Other Ways to Contact OptumRx
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OptumRx Customer Reviews
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Started service on August 1. Problems constantly. Prescriptions are canceled willy nilly. If I’m lucky, I get my meds in 3 weeks. Too long. They use USPS for delivery which is either tossed on my front porch, put in mailbox or canceled for incorrect address (which it is not). Call center is offshore and not properly trained. Will not be using AARP United Healthcare for my Drug Plan in 2024.