UPS Help Pages is the best option when trying to contact UPS customer service. You can contact via UPS Customer FAQ, Forum, and Online Help.
Contact UPS Help @ https://www.ups.com/us/en/help-support-center.page
Navigate to https://www.ups.com/us/en/help-support-center.page. If you have a problem with your package, tracking order, shipment, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that UPS Customers searching for
- Billing and Payment
- Account Access
- Lost Package
- Tracking Support
- Shipping Support
- Packaging and Supplies
- Claims Support
Contacting UPS Help Pages
This is the official customer support page of UPS, which contains different options for contacting them about a variety of issues.
If you are looking for UPS’s best customer help page or faq or forum, this is the best entry point.
UPS Frequently Asked Questions
I want to change my delivery, but there are no options available. What should I do?
Sometimes the sender of the package tells UPS not to allow any changes to the delivery.
If you are logged in with your UPS My Choice® ID, or you tracked your package with the InfoNotice number left by the driver, and the delivery change you want is not available, you will need to contact the sender to discuss your options.
How much will my shipment cost?
Shipping cost depends on origin, destination, service, package weight, and other considerations.
What Methods of Payment Accepted by UPS?
You can use the following payment methods in the UPS Billing Center:
- Electronic Payment From a Bank Account – Electronic Debit
- Check (with a Remittance Stub)
- Payment Card
- Alternate Payment Methods (vary per country)
How should I pack my shipment?
You can make sure your package arrives safely and on time with packaging guidelines and procedures developed from UPS research.
How long Ups Keep packages?
If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.