UPS Live Chat Support

How to chat with UPS ? Here is the UPS Live chat link buy using you can chat with UPS Customer Support Agent.

ups live chat support

Use above link to launch live chat.
Chat Hours :

Click on Live Chat link located at the bottom of page.  Start chatting if you have any problem related to UPS services or products.

To connect with an UPS representative through a messenger service, click this Live chat link and select your appropriate option like Track an Order, Website Help, Billing, Payment Due, Shipping.

For live chat UPS provide UPS Virtual Assistant. Live chat support is available 24 hours a day seven days a week.

Why did you want to chat with UPS?
Chat Topics
  • Website Help
  • Billing
  • Payment Due
  • Claims
  • Track an Order
  • Shipping
  • Miss Order

Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by UPS Recent Customers

  • Trying to pay my but having issue.
  • Can I track more than one shipment at a time?
  • How do I track using a UPS Tracking number?
  • When can I report a problem with my package?
  • How long does the claim process take?
  • Customer service issue with UPS

UPS Live Chat Support Statistics

UPS Live Chat Link
Mailing DepartmentUPS Customer Service
Customer service hoursLive Chat open 24 hours a day, 7 days a week
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphone, email, web
Quality of help88%
Best phone number1-800-742-5877

Contacting UPS – by Chat or otherwise

Even though UPS Live chat Support is great service, you will find 10 complete ways of getting in contact with them.

Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for UPS .

If you feel this information is wrong or know of other ways to get UPS, please let us know so we can discuss with other consumers.


What is UPS in USA?
UPS is the world’s premier package delivery company and a leading provider of global supply chain management solutions. We operate one of the largest airlines and one of the largest fleets of alternative fuel vehicles under a global UPS brand.

Can you chat with a UPS agent?
When you contact UPS, start with our Virtual Assistant for immediate answers. If you still need help, we’ll either transition you to live chat, SMS text or connect you directly to a phone representative (during normal business hours).

Is UPS cheaper than the USPS?
UPS is often more expensive than USPS due to fees and surcharges, especially when it comes to shipping smaller packages. Generally, USPS offers much better rates when shipping smaller packages of less than two pounds.

Why is UPS losing so many packages?
According to UPS, a box being too big or too small, lacking enough cushioning, poorly placed labels, and unclear delivery instructions can lead to lost packages. Reusing an old box and not removing old labels can also create problems.

Hopefully, We helped you to get some genuine Contact numbers for UPS Customer Service.

More Ways to Contact UPS

All Contacts of UPS
UPS Phone Number
Contact UPS Through Social Media
UPS Customer Service
Help Pages Support
UPS Corporate Office
UPS Hours
Make Complaint to UPS
Login in to UPS

UPS Customer Reviews

Average rating:  
 1 reviews
 by Jekki on UPS

The corporate arm of UPS got involved and I ended up getting my package without having to pay "brokerage charges," after 4 months of back and forth. At least I got to work with someone reasonable, and I'm thankful for that. I will mention that I seem to have gotten traction in this dispute when I asked for an itemization or detailed explanation of the brokerage charges, which I'm legally entitled to, which they could not provide. This makes me think the brokerage charges are likely conjured or made up. If you find yourself in this position, you should consider demanding an itemization of the charges.