UPS Help Pages

UPS Help Pages is the best option when trying to contact UPS customer service. You can contact via UPS Customer FAQ, Forum, and Online Help.

Contact UPS Help @

Navigate to If you have a problem with your package, tracking order, shipment, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that UPS Customers searching for

  • Billing and Payment
  • Account Access
  • Lost Package
  • Tracking Support
  • Shipping Support
  • Packaging and Supplies
  • Claims Support
  • Complaint

Contacting UPS Help Pages

This is the official customer support page of UPS, which contains different options for contacting them about a variety of issues.

If you are looking for UPS’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact UPS directly by calling their customer service number at (800) 742-5877

UPS Frequently Asked Questions

I want to change my delivery, but there are no options available. What should I do?

Sometimes the sender of the package tells UPS not to allow any changes to the delivery.

If you are logged in with your UPS My Choice® ID, or you tracked your package with the InfoNotice number left by the driver, and the delivery change you want is not available, you will need to contact the sender to discuss your options.

How much will my shipment cost?

Shipping cost depends on origin, destination, service, package weight, and other considerations.

What Methods of Payment Accepted by UPS?

You can use the following payment methods in the UPS Billing Center:

  • Electronic Payment From a Bank Account – Electronic Debit
  • Check (with a Remittance Stub)
  • Payment Card
  • Alternate Payment Methods (vary per country)
How should I pack my shipment?

You can make sure your package arrives safely and on time with packaging guidelines and procedures developed from UPS research.

How long Ups Keep packages?

If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.

Other Ways to Contact UPS

All Contacts of UPS
UPS Phone Number
UPS Customer Service
Contact UPS Through Email
UPS Live Chat Support
Help Pages Support
UPS Corporate Office
UPS Hours
Make Complaint to UPS
Login in to UPS

UPS Customer Reviews

Average rating:  
 1 reviews
 by Jekki on UPS

The corporate arm of UPS got involved and I ended up getting my package without having to pay "brokerage charges," after 4 months of back and forth. At least I got to work with someone reasonable, and I'm thankful for that. I will mention that I seem to have gotten traction in this dispute when I asked for an itemization or detailed explanation of the brokerage charges, which I'm legally entitled to, which they could not provide. This makes me think the brokerage charges are likely conjured or made up. If you find yourself in this position, you should consider demanding an itemization of the charges.