Windstream Help Pages

Phone Number : (800) 347-1991

Email :

Business Hours:

Website :

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Windstream Help Pages is the best option when trying to contact Windstream customer service. You can contact via Windstream Customer FAQ, Forum, and Online Help.

Contact Windstream Help @

Navigate to If you have a problem with Online shopping orders, Phone Service Repairs, TV & Internet Technical Support, Billing & Payments, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Windstream Customers searching for

  • Website Help
  • Online shopping orders
  • Billing & Payments
  • TV & Internet Technical Support
  • Phone Service Repairs
  • Complaint

Contacting Windstream Help Pages

This is the official customer support page of Windstream, which contains different options for contacting them about a variety of issues.

If you are looking for Windstream’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Windstream directly by calling their customer service number at (800) 347-1991

Windstream Frequently Asked Questions

What number do I call to pay my Windstream?

You can pay by phone by calling Windstream Customer Service at (800) 347-1991. Payment can be completed through their automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you.

How do I access my Windstream account?

Access Go Kinetic From Anywhere

Create an account at or download the Go Kinetic App in the App Store or Google Play and start managing your Kinetic account.

Is Kinetic by Windstream fiber optic?

Windstream is proud to provide Kinetic Fiber Internet with speeds up to a gig to more than 150 communities across 18 states.

How do I check my Windstream email?
  • Go to and click email on the top right of the menu bar.
  • Use an email application on a smart phone.
  • Use an email client on a computer.
  • Log in to MyWin, select More, then Email, then Email Login
What is the repair number for Windstream?

For prompt attention to your repair issue please call their Repair Department (800) 347-1991 or contact Windstream via email. We are open 24/7 and offer an automated service to report your issue.

Other Ways to Contact Windstream

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Windstream Customer Reviews

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Average rating:  
 1 reviews
 by john on Windstream

We subscribed to Windstream phone and internet service. The only package supposedly available for our area is 3 MBS download speed, which while not great, is better than nothing as there is no cellular service either.
We have long periods where, by their own speed test meter, we only get 0.5 MBS speed.
We contacted Windstream and they said the only option for more speed was a second line. We agreed and the technician showed up to install. Upon reviewing the lines he said it is a general bandwidth problem in our area and the line would need a different fix to increase speed. He did not install the second line as he said there was no point.
It has now been 2 months and they still can't fix it.
We are exploring getting satellite internet as we have had family members switch and are pleased. There are no other options in our rural area.
I highly recommend utilizing a different company if possible. Both service and customer service are poor.