Xfinity Email Support

Xfinity Email support is available @ You can use it to solve your general problem like Report your claim, Auto policy change etc.

Average reply time: (8 hours)

Why do customers write email to Xfinity
  • Billing and Payments.
  • Website Help
  • Cancel Service
  • Change Service
  • Return & Refund
  • Upgrade Plan
  • Move Service

Contact Xfinity Customer Service –

Send an email to Xfinity customer support at

Compose an email that includes all of the important information, such as service plan, internet connection, mobile and your contact information. Explain the issue in as much detail as possible and wait for a response from Xfinity customer service department.

To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding Xfinity Customer Support.

As an alternative, you can email Xfinity customer service at one of the support email addresses given below.

Xfinity Customer
Xfinity Head

Xfinity Customer Email Support

Mailing DepartmentXfinity Customer Service
Customer service hours24 hours, 7 days
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, chat, help pages
Quality of help88%
Best phone number1 (800) 934-6489

Contacting Xfinity – by Email or otherwise

Even though is Xfinity’s great customer service tool, you will find 6 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Xfinity .

If you feel this information is wrong or know of other ways to get Xfinity , please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Xfinity .

1701 John F Kennedy Blvd, Philadelphia, PA 19103

For any general inquiries, please contact Xfinity head office number : (215) 583-8078

Xfinity Customer Reviews

Average rating:  
 4 reviews
 by Catharine on Xfinity

Actually I would give xfinity minus stars but that was not an option.
My husband spent close to four hours over two days on the phone with your staff, and until now our issues have not been resolved.

The line keeps dying mid sentence and your staff, despite asking for the number, never called back.

We live in Peoria Illinois and we are trying to get a Proinstal.

It’s really unfortunate that such a major corporation does not have the ability to deal with such basic customer service.

 by Marci G on Xfinity

Worst mobile experience ever in my life. Told Apple Phones were free, no contracts etc as a new customer with a BYOD deal... not true. Was in a 2 year contract, with payments, charged $483 in overages (I was on a pay by the gig plan and never left the house) this specific phone was for my 12 year old special needs kid who is on life support, and he turned off the WIFI on accident. I tried to unlock the phone and 3 times after calling and going to the store - after paying the phones off, the phones were not unlocked.... It's been a nightmare. I just finished a complaint to the BBB.

 by Jacob E Brunk on Xfinity

I have been working with Xfinity for over 6 months with Technical Support/Customer Service because my cell purchased the last of July 2020 began to do all kinds of things like, dropping calls, connecting to numbers that were not dialed, calls from unknown persons coming in OVER calls that I had made (when it is a bank, that is BAD). I had been informed that I would need a new SIM card by three techs. The first never sent them but the third did, and now my phone is completely worthless because I cannot receive calls, my contacts are gone, as well as my calendar (for the past, current, and future. The techs have said there is nothing more they can do and so I should take the phone to a repair shop, for which I would have to pay for the repair. AND THIS IS NUMBER ONE CUSTOMER SERVICE by whose standards? Let's get satisfaction before the moon turns to green cheese!

Hopefully, We helped you to get some genuine contact emails for Xfinity Customer Service.

Reference Link

More Ways to Contact Xfinity

All Contacts of Xfinity
Xfinity Phone Number
Contact Xfinity Through Social Media
Xfinity Customer Service
Xfinity Live Chat Support
Help Pages Support
Xfinity Corporate Office
Xfinity Hours
Make Complaint to Xfinity
Login in to Xfinity
Xfinity Webmail