Xfinity Live Chat

How to chat with Xfinity ? Here is the Xfinity Live chat link buy using you can chat with Xfinity Customer Support Agent.

xfinity live chat support

Use above link to launch live chat.
Chat Hours :

Click on Live Chat link located at the bottom of page.  Start chatting if you have any problem related to Xfinity services or products.

To connect with an Xfinity representative through a messenger service, click this Live chat link and select your appropriate option like Billing Inquiry, Website Help, Payment Due, Change plan, Cancel Service, Rate Change.

After choosing your option, Enter you name & contact details and explain your problem by typing it into the text box and click Start Chat. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Xfinity?
Chat Topics
  • Website Help
  • Billing
  • Payment Due
  • Change Plan
  • Move Service
  • Cancel Account

Live Chat is very helpful, especially in case of Policy Inquiry, Change, cancel or claim to a Policy.

Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Xfinity Recent Customers

  • Trying to pay my but having issue.
  • How does Comcast Xfinity work?
  • What is Comcast known for?
  • How much does Xfinity TV cost?
  • What is the Xfinity network?
  • How long does it take to transfer Xfinity service?
  • Customer service issue with Xfinity

Xfinity Live Chat Support Statistics

Xfinity Live Chat Link
Mailing DepartmentXfinity Customer Service
Customer service hoursOpen 24 hours a day, 7 Days a week
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphone, email, web
Quality of help89%
Best phone number1 (800) 934-6489

Contacting Xfinity – by Chat or otherwise

Even though Xfinity Live chat Support is great service, you will find 5 complete ways of getting in contact with them.

Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Xfinity .

If you feel this information is wrong or know of other ways to get Xfinity, please let us know so we can discuss with other consumers.

Contact Xfinity through Skype

When you activate Skype on XFINITY, you will create your Skype on XFINITY profile by linking your Comcast ID to a Skype account.


What is Xfinity in USA?
Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the company.

What channel is USA on Xfinity?
Channel 823

What is Xfinity now?
With NOW TV, you can choose from more than 40 live channels and On Demand content, including hit Hollywood movies, acclaimed original series and classic favorites from networks like Hallmark, History, and AMC. Plus, you get Peacock Premium at no extra cost.

What is Xfinity Choice TV?
With Choice TV Select with Xfinity Flex, you have access to affordable live TV with the flexibility to stream content or watch on a big screen, along with voice control, Cloud DVR and a variety of apps. Choice TV Select with Xfinity Flex is available through the Xfinity Stream app.

Hopefully, We helped you to get some genuine Contact numbers for Xfinity Customer Service.

More Ways to Contact Xfinity

All Contacts of Xfinity
Xfinity Phone Number
Contact Xfinity Through Social Media
Xfinity Customer Service
Xfinity Email Support
Help Pages Support
Xfinity Corporate Office
Xfinity Hours
Make Complaint to Xfinity
Login in to Xfinity
Xfinity Webmail

Xfinity Customer Reviews

Average rating:  
 5 reviews
 by charlie on Xfinity

I wrote a complaint to Comcast about their Xfinity Wifi Pass NOW service or lack thereof. As Thanksgiving neared, the connection would continuously drop after a few minutes. During my first 2 months of using the wifi pass, I would get speeds of over 3mbs. This month, barely 1mbs. Downloads that took a little over an hour before were now taking almost 7 hours to download. When I received a reply from a Comcast employee named Elizabeth, she stressed how much my patronage was appreciated and my feedback would be taken seriously but because tech support wasn't her department, she couldn't help me. She suggested I call the number provided in my Wifi Pass email confirmation to speak with someone. ???? I specifically chose "Technical Issues" in the drop down menu on the Comcast "Contact Us" page. While I appreciate the reply, why wasn't it responded to by someone who could actually TELL me what was going on, if it wasn't a "It's not you, it's us" kind of situation? Even with bringing these signal issues to Comcast I've had to resort to using my phone data. From looking at their Down Detector page, it isn't just me having issues with internet connection. I've heard nothing but bad things about Comcast, but I wanted to make my own opinion about them and so far, I'm not pleased at all.

 by Catharine on Xfinity

Actually I would give xfinity minus stars but that was not an option.
My husband spent close to four hours over two days on the phone with your staff, and until now our issues have not been resolved.

The line keeps dying mid sentence and your staff, despite asking for the number, never called back.

We live in Peoria Illinois and we are trying to get a Proinstal.

It’s really unfortunate that such a major corporation does not have the ability to deal with such basic customer service.

 by Marci G on Xfinity

Worst mobile experience ever in my life. Told Apple Phones were free, no contracts etc as a new customer with a BYOD deal... not true. Was in a 2 year contract, with payments, charged $483 in overages (I was on a pay by the gig plan and never left the house) this specific phone was for my 12 year old special needs kid who is on life support, and he turned off the WIFI on accident. I tried to unlock the phone and 3 times after calling and going to the store - after paying the phones off, the phones were not unlocked.... It's been a nightmare. I just finished a complaint to the BBB.