Xfinity Live Chat

How to chat with Xfinity ? Here is the Xfinity Live chat link buy using you can chat with Xfinity Customer Support Agent.

xfinity live chat support

Use above link to launch live chat.
Chat Hours :

Click on Live Chat link located at the bottom of page.  Start chatting if you have any problem related to Xfinity services or products.

To connect with an Xfinity representative through a messenger service, click this Live chat link and select your appropriate option like Billing Inquiry, Website Help, Payment Due, Change plan, Cancel Service, Rate Change.

After choosing your option, Enter you name & contact details and explain your problem by typing it into the text box and click Start Chat. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Xfinity?
Chat Topics
  • Website Help
  • Billing
  • Payment Due
  • Change Plan
  • Move Service
  • Cancel Account

Live Chat is very helpful, especially in case of Policy Inquiry, Change, cancel or claim to a Policy.

Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Xfinity Recent Customers

  • Trying to pay my but having issue.
  • How does Comcast Xfinity work?
  • What is Comcast known for?
  • How much does Xfinity TV cost?
  • What is the Xfinity network?
  • How long does it take to transfer Xfinity service?
  • Customer service issue with Xfinity

Xfinity Live Chat Support Statistics

Xfinity Live Chat Link
Mailing DepartmentXfinity Customer Service
Customer service hoursOpen 24 hours a day, 7 Days a week
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphone, email, web
Quality of help89%
Best phone number1 (800) 934-6489

Contacting Xfinity – by Chat or otherwise

Even though Xfinity Live chat Support is great service, you will find 5 complete ways of getting in contact with them.

Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Xfinity .

If you feel this information is wrong or know of other ways to get Xfinity, please let us know so we can discuss with other consumers.

Contact Xfinity through Skype

When you activate Skype on XFINITY, you will create your Skype on XFINITY profile by linking your Comcast ID to a Skype account.

Xfinity Customer Reviews

Average rating:  
 4 reviews
 by Catharine on Xfinity

Actually I would give xfinity minus stars but that was not an option.
My husband spent close to four hours over two days on the phone with your staff, and until now our issues have not been resolved.

The line keeps dying mid sentence and your staff, despite asking for the number, never called back.

We live in Peoria Illinois and we are trying to get a Proinstal.

It’s really unfortunate that such a major corporation does not have the ability to deal with such basic customer service.

 by Marci G on Xfinity

Worst mobile experience ever in my life. Told Apple Phones were free, no contracts etc as a new customer with a BYOD deal... not true. Was in a 2 year contract, with payments, charged $483 in overages (I was on a pay by the gig plan and never left the house) this specific phone was for my 12 year old special needs kid who is on life support, and he turned off the WIFI on accident. I tried to unlock the phone and 3 times after calling and going to the store - after paying the phones off, the phones were not unlocked.... It's been a nightmare. I just finished a complaint to the BBB.

 by Jacob E Brunk on Xfinity

I have been working with Xfinity for over 6 months with Technical Support/Customer Service because my cell purchased the last of July 2020 began to do all kinds of things like, dropping calls, connecting to numbers that were not dialed, calls from unknown persons coming in OVER calls that I had made (when it is a bank, that is BAD). I had been informed that I would need a new SIM card by three techs. The first never sent them but the third did, and now my phone is completely worthless because I cannot receive calls, my contacts are gone, as well as my calendar (for the past, current, and future. The techs have said there is nothing more they can do and so I should take the phone to a repair shop, for which I would have to pay for the repair. AND THIS IS NUMBER ONE CUSTOMER SERVICE by whose standards? Let's get satisfaction before the moon turns to green cheese!

Hopefully, We helped you to get some genuine Contact numbers for Xfinity Customer Service.

More Ways to Contact Xfinity

All Contacts of Xfinity
Xfinity Phone Number
Contact Xfinity Through Social Media
Xfinity Customer Service
Xfinity Email Support
Help Pages Support
Xfinity Corporate Office
Xfinity Hours
Make Complaint to Xfinity
Login in to Xfinity
Xfinity Webmail