Express Scripts Email support is available @ dod.customer.relations@express-scripts.com. You can use it to solve your general problem like Recover Account, Claims & Balances, Refills etc.
Average reply time: (8 hours)
Why do customers write email to Express Scripts
- Recover Account
- Place an Order
- Price a Medication
- Claims & Balances
- Automatic Refills
- Complaint
Contact Express Scripts Customer Service – dod.customer.relations@express-scripts.com
Send an email to Express Scripts customer support at dod.customer.relations@express-scripts.com
Compose an email that includes all of the important information, such as Prescription Plan, Place an Order, Delivery Status and your contact information. Explain the issue in as much detail as possible and wait for a response from Express Scripts customer service department.
To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding Express Scripts Customer Support.
As an alternative, you can email Express Scripts customer service at one of the support email addresses given below.
| Express Scripts DEPARTMENT | EMAIl ADDRESS |
| Express Scripts Customer Service | dod.customer.relations@express-scripts.com |
Express Scripts Customer Email Support
| Email address | dod.customer.relations@express-scripts.com |
| Mailing Department | Express Scripts Customer Service |
| Customer service hours | 24 hours, 7 days |
| Is Call-back available | No |
| Normal response time | Within 3 Days |
| Alternate methods | phone, web, chat, help pages |
| Quality of help | 89% |
| Best phone number | (800) 282-2881 |
Contacting Express Scripts – by Email or otherwise
Even though dod.customer.relations@express-scripts.com is Express Scripts’s great customer service tool, you will find 9 complete ways of getting in contact with them.
Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Express Scripts .
If you feel this information is wrong or know of other ways to get Express Scripts , please let us know so we can discuss with other consumers.
Head Office Address
Corporate Head office address of Express Scripts .
1 Express Way, St. Louis, MO 63121
For any general inquiries, please contact Express Scripts head office number : (800) 282-2881
Reference Link
express-scripts.com/contact-us
FAQs
What company took over Express Scripts?
In March 2018, Cigna, which earlier was blocked by courts from being acquired by Anthem, announced a $67 billion deal to acquire Express Scripts. The Express Scripts acquisition would be the last major deal involving the country’s largest PBMs.
Is CVS Caremark and Express Scripts the same?
No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.
What is the new name for Express Scripts?
Express Scripts is evolving. We are now part of EvernorthSM–health services built on the recognition that health makes progress possible. Elevating health for all. Evernorth combines powerful health services capabilities and offerings to create innovative and effective solutions.
What is the controversy with Express Scripts?
The Cigna-owned PBM colluded with rival Prime Therapeutics to overcharge pharmacies, the lawsuit says.
Hopefully, We helped you to get some genuine contact emails for Express Scripts Customer Service.
More Ways to Contact Express Scripts
All Contacts of Express Scripts
Express Scripts Phone Number
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Express Scripts Customer Service
Help Pages Support
Express Scripts Corporate Office
Express Scripts Hours
Make Complaint to Express Scripts
Login in to Express Scripts
Express Scripts Customer Reviews
Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.
Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!