Express Scripts Help Pages is the best option when trying to contact Express Scripts customer service. You can contact via Express Scripts Customer FAQ, Forum, and Online Help.
Contact Express Scripts Help @ express-scripts.com/faq/index.html
Navigate to express-scripts.com/faq/index.html. If you have a problem with Prescription Plan, Place an Order, Delivery Status, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Express Scripts Customers searching for
- Place an Order
- Recover Account
- Price a Medication
- Claims & Balances
- Automatic Refills
- Complaint
Contacting Express Scripts Help Pages
This is the official customer support page of Express Scripts, which contains different options for contacting them about a variety of issues.
If you are looking for Express Scripts’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact Express Scripts directly by calling their customer service number at (800) 282-2881
Express Scripts Frequently Asked Questions
How do I get my medicines through home delivery?
If you take prescription medicine on an ongoing basis, your plan may allow you to order from our convenient home delivery pharmacy. Once you start, you can refill and renew your prescriptions from the website or mobile app – and free standard shipping is included.
Where can I find my Express Scripts member number?
You can find your Express Scripts member number on the front of your Express Scripts member ID card.
If you have one ID card for both your medical and prescription medicine benefits, you can typically find your Express Scripts member number on the front of this card.
What pharmacies Express Scripts?
Express Scripts Part D Pharmacy Network. Express Scripts Medicare has a broad network of pharmacies nationwide, including preferred retail pharmacies such as CVS Pharmacy®, Kroger, Walgreens and Walmart.
Is Express Scripts a mail order pharmacy?
The Preferred Home Delivery program incents you to obtain up to a 90-day supply of a maintenance medication through Express Scripts Mail Order Pharmacy, a lower cost option than retail pharmacies (e.g., Walmart, RiteAid, etc.) … Free home delivery of your medication.
Other Ways to Contact Express Scripts
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Express Scripts Customer Reviews
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Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.
Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!