How to make a Complaint to OptumRx
Call 1-800-356-3477 to make a complaint to OptumRx about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.
OptumRx complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-356-3477
The Complaint via Email : rxfeedback@prescriptionsolutions.com
Complaint via Support Form : optumrx.com/public/information-center/public-contact-us
OptumRx complaint website : optumrx.com/public/landing
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Corporate Head Office address
2300 Main Street
Irvine, CA 92614
For any general inquiries, please contact OptumRx head office number : (800) 788-4863
About OptumRx
OptumRx is a pharmacy care services company. That can offer a completely synchronized pharmacy care experience, combining comprehensive member engagement with unparalleled health data and analytics.
FAQs
Is OptumRx a UnitedHealthcare?
OptumRx and BriovaRx are subsidiaries of UnitedHealth Group. UnitedHealthcare and the dimensional U logo are trademarks of UnitedHealth Group Incorporated. All other trademarks are the property of their respective owners. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates.
What type of insurance is OptumRx?
Optum isn’t an insurance plan. We’re a group of doctors who contract with most major health insurance plans. These include HMOs, PPOs, Original Medicare, Medicare Advantage and supplement plans.
What carrier does OptumRx use?
Prescriptions: Most prescription orders are shipped via USPS First Class Mail. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Completed refill orders should arrive to your home in about seven business days.
How do doctors send prescriptions to OptumRx?
You can submit your order via phone, mail, online or through the OptumRx App. Additionally, your physician can electronically submit your prescription to OptumRx. OptumRx fills your order and mails it to you within seven days of placing the order.
Hopefully, We helped you to get some genuine records for OptumRx Complaint information.
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OptumRx Customer Reviews
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Started service on August 1. Problems constantly. Prescriptions are canceled willy nilly. If I’m lucky, I get my meds in 3 weeks. Too long. They use USPS for delivery which is either tossed on my front porch, put in mailbox or canceled for incorrect address (which it is not). Call center is offshore and not properly trained. Will not be using AARP United Healthcare for my Drug Plan in 2024.