Amtrak Email support is available @ info@amtrak.com. You can use it to solve your general problem like Change or Cancel Booking, Refund, Lost Item etc.
Average reply time: (8 hours)
Why do customers write email to Amtrak
- Website Help
- Cancel Ticket
- Change Reservation
- Refund
- Check Train Status
- Lost Gift Card
Contact Amtrak Customer Service – info@amtrak.com
Send an email to Amtrak customer support at info@amtrak.com
Compose an email that includes all of the important information, such as Reservation, Baggage, Refund, Gift Card and your contact information. Explain the issue in as much detail as possible and wait for a response from Amtrak customer service department.
To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding Amtrak Customer Support.
As an alternative, you can email Amtrak customer service at one of the support email addresses given below.
| Amtrak DEPARTMENT | EMAIl ADDRESS |
| Amtrak Customer Service Email | info@amtrak.com |
| Gift Card Support Email | amtrakgiftcardsupport@cashstar.com |
| Group Booking Support Email | groupsales@amtrak.com |
Amtrak Customer Email Support
| Email address | info@amtrak.com |
| Mailing Department | Amtrak Customer Service |
| Customer service hours | 24 hours, 7 days |
| Is Call-back available | No |
| Normal response time | Within 3 Days |
| Alternate methods | phone, web, chat, help pages |
| Quality of help | 86% |
| Best phone number | 1 (215) 856-7924 |
Contacting Amtrak – by Email or otherwise
Even though info@amtrak.com is Amtrak’s great customer service tool, you will find 9 complete ways of getting in contact with them.
Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Amtrak .
If you feel this information is wrong or know of other ways to get Amtrak , please let us know so we can discuss with other consumers.
Head Office Address
Corporate Head office address of Amtrak .
1 Massachusetts Ave., NW, Washington, DC 20001
For any general inquiries, please contact Amtrak head office number : (202) 906-3000
Reference Link
FAQs
Is it cheaper to fly or use Amtrak?
Generally, short trips cost less by train, but it’s more economical to fly for long journeys
Which 4 states does Amtrak not serve?
Does the Amtrak train go to all the states in America? Amtrak has no rail service at all to Wyoming, South Dakota, Hawaii and Alaska. The state-owned Alaska Railroad provides passenger service between Seward, Whittier, Anchorage, Denali and Fairbanks.
What states does Amtrak go to?
Amtrak trains stop in almost all U.S. states. The exception is South Dakota, Wyoming, Hawaii and Alaska. To learn about where trains stop and where they go, view the list of Amtrak routes in each state below.
Is Amtrak faster than flying?
yes, traveling by plane is much, much faster than by train. The average speed of a commercial plane ranges from 547-575 miles per hour. The average speed of an Amtrak train ranges from 110 to 145 miles per hour. Delta offers a lot of nonstop flights.
Hopefully, We helped you to get some genuine contact emails for Amtrak Customer Service.
More Ways to Contact Amtrak
All Contacts of Amtrak
Amtrak Phone Number
Amtrak Live Chat
Contact Amtrak Through Social Media
Amtrak Customer Service
Help Pages Support
Amtrak Corporate Office
Amtrak Hours
Make Complaint to Amtrak
Login in to Amtrak
Amtrak Customer Reviews
The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.
The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.