Amtrak Help Pages is the best option when trying to contact Amtrak customer service. You can contact via Amtrak Customer FAQ, Forum, and Online Help.
Contact Amtrak Help @ amtrak.com/contact-us.html
Navigate to amtrak.com/contact-us.html. If you have a problem with Reservation, Baggage, Gift Card, Refund, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Amtrak Customers searching for
- Make a Booking
- Cancellation Ticket
- Gift Cards
- Refund
- Baggage Information
- Missing Items
- Problem With a Trip
- Complaint
Contacting Amtrak Help Pages
This is the official customer support page of Amtrak, which contains different options for contacting them about a variety of issues.
If you are looking for Amtrak’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact Amtrak directly by calling their customer service number at 1 (215) 856-7924
Amtrak Frequently Asked Questions
How can I get discounts on Amtrak tickets?
5 Tips for Cheap Amtrak Tickets
- Join Amtrak Guest Rewards. Every time you ride with us, you can earn Amtrak Guest Rewards points toward free trips. …
- Book 14 Days in Advance. The early bird really does get the worm! …
- Buy Your Tix Online or on Your Phone. …
- Bring Your Kids! …
- Follow @Amtrak on Social Media.
Can you get a refund on Amtrak tickets?
Full refund if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services).
Can you buy Amtrak tickets over the phone?
You can get information and purchase tickets 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245). Or, if you need live, personal assistance, just say “agent” or press the “0” button on your telephone. For TTY service, please call 1-800-523-6590.
How do I check Amtrak train status?
You can always visit Amtrak.com to learn the real-time status of a train. Click “Train Status” on the top bar of the homepage and enter a few key pieces of information to learn when a train will be arriving.
Can I bring food on Amtrak?
You may bring your own food and beverages onboard for consumption at your seat or private Sleeping Car accommodations. However, you can only consume food and beverages purchased in Dining and Lounge Cars in those cars.
Other Ways to Contact Amtrak
All Contacts of Amtrak
Amtrak Phone Number
Amtrak Customer Service
Contact Amtrak Through Email
Amtrak Live Chat Support
Contact Amtrak Through Social Media
Amtrak Corporate Office
Amtrak Hours
Make Complaint to Amtrak
Login in to Amtrak
Amtrak Customer Reviews
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The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.
The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.