Amtrak Customer Service

Amtrak is serious about providing great support to their customers. By contacting Amtrak customer service number, you can get your common issues solved easily.

Amtrak Customer Service Number

1-800-872-7245 – Customer Service

Contact Amtrak customer support by calling 1-800-872-7245 number directly. You can directly talk with their customer representative and find a fair solution to your problem that is relatively easy & fast.

You can contact 24 hours a day, 7 days a week.  If you can’t find what you’re looking for, Please contact via other ways provided here.

You can call Amtrak customer service number and generally discuss for following topics

  • Baggage Policy & Service
  • Make a Booking
  • Changing Your Reservation
  • Gift Cards
  • Refund
  • Missing Items
  • Problem With a Trip

Contact Amtrak through Skype

When you activate Skype on Amtrak, you will create your Skype on Amtrak profile by linking your Comcast ID to a Skype account.

Amtrak Regular Business Hours

Mon to Friday: Open 24 hours
Saturday : Open 24 hours
Sunday : Open 24 hours

Amtrak customer service

Amtrak toll-free number is 1-800-872-7245. Dial this number if you have any question related booking or cancellation, baggage, lost and found, and any other problem with their services. Using this number you can get a fast and reliable solution from Amtrak customer support. If you are deaf or hard of hearing, call their toll-free TTY number 1-800-523-6590, between 8 a.m. and 5:30 p.m. Monday through Friday.


If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent.

To get more information about how and where to get your ticket to ride visit on Tickets & Reservations webpage.

Amtrak Group Travel Department

If you wish to traveling together in groups of 20 or more and want to get more information about group travel, call at 1-800-USA-1GRP (1 800 872 1477).


You can make a request for group travel using Amtrak online group travel request form.

By Phone, Fax or E-mail

You can also call 1-800-USA-1GRP (1-800-872-1477), fax your request to 1-800-872-3298 or send an e-mail to the group travel department at

Amtrak Train Status

To learn the real-time status of a train or want to how to check a train status, you can always visit Click “Train Status” on the top bar of the homepage and enter a few key pieces of information to learn when a train will be arriving.

General Problems that Amtrak Customers Reports

  • How do I book an Amtrak ticket?
  • How do I check Amtrak train status?
  • Can you get a refund on Amtrak tickets?
  • What are the routes for Amtrak?
  • How Do I Book Group Reservations?
  • Does Amtrak offer senior citizen discounts?
  • Is there WiFi on Amtrak?
  • Can you track Amtrak trains?
  • How much luggage can I bring on Amtrak?
  • How do I use an Amtrak gift card?

Common Problem Categories

  • Change Booking
  • Cancel Booking
  • Refund
  • Lost Item
  • Lost Card

Amtrak Customer Reviews

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About Amtrak

Founded in 1971, Amtrak is a passenger railroad service that provides medium and long-distance intercity service in the contiguous United States and to nine Canadian cities. Amtrak serves more than 500 destinations in 46 states and three Canadian provinces.

Contact Amtrak to discover more using our customer support telephone number.


Hopefully, We helped you to get some genuine customer service numbers for Amtrak .

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