Contact Amtrak

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Contact Amtrak customer service contact numbers

Phone Number : 1-800-872-7245

Email :

Business Hours: Open 24 hours a day, 7 days a week

Website :

Corporate Head office: 1 Massachusetts Ave., NW, Washington, DC 20001

If you want to Contact Amtrak customer service & support? There are different ways to get in touch with Amtrak. You can contact them via their toll free contact number & this is the best way.

Amtrak are available to assist you by telephone, mail, in person at an office, or electronically through the internet at

Amtrak Contact Number

1-800-872-7245 – Customer Service

You can speak with Amtrak customer support by calling 1-800-872-7245 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Amtrak customer support is available 24 hours a day, 7 days a week.

If you can’t satisfied talking to this number, please contact Amtrak on one of the phone number listed below

Amtrak Contact/Phone Numbers

If you want to connect with Amtrak customer service department via phone, you can dial the following phone numbers as per your requirement.

Customer service1-800-872-7245
Amtrak Reservation Phone Number1-800-872-7245
International Visitors1-215-856-7924
Group Travel Requests1-800-872-1477
Amtrak Guest Rewards1-800-307-5000
Amtrak Vacations1-800-AMTRAK-2
Report an Accessibility Issue1-800-USA-RAIL
Advertising Inquiries202-906-4020
Report suspicious activities & emergencies to Amtrak Police1-800-331-0008
Issues with orders or delivery of cards1-833-883-3376

Best Toll-Free/800 Customer Service Phone Number of Amtrak

Call 1-800-872-7245

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Amtrak customer agent. You can use this number for various tasks such as

  • Baggage Policy & Service
  • Make a Booking
  • Changing Your Reservation
  • Accessible Travel Services
  • Gift Cards
  • Refund
  • Missing Items
  • Problem With a Trip
  • A different issue

Amtrak Head Office Contact Number

Corporate Head office address of Amtrak.

1 Massachusetts Ave., NW, Washington, DC 20001

For any general inquiries, please contact Amtrak head office number : (202) 906-3000

Contacting Amtrak – by phone or otherwise

Even though 1-800-872-7245 is a Amtrak’s finest toll-free number, there are other 9 great ways of getting in contact with Amtrak.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Amtrak.

If you feel this information is wrong or know any other ways to contact Amtrak, please let us know so we can discuss with other consumers.

Amtrak Email Support

Amtrak Email can be a convenient way to communicate with customer service department. You can email Amtrak at one of the support email addresses given below.

Amtrak Customer Service :

Gift Card Support Email:

Group Booking Support Email:

Contact Through Social Media, Website & App

If you want any policy information, file a claim, billing & payment related issues, Try using social media to contact Amtrak. Go to their Twitter, Facebook or official Website, and click on the “message” button.

Amtrak Live Chat Support

Live chat support is one of the fastest way to contact Amtrak. Using Amtrak live chat support, speed up the conversation and get a better result.

If you have any issue with Amtrak Products, Devices and more, Navigate to Amtrak online chat support. You can Chat with Amtrak customer agent and get customer service support that is fast & easy.

Business Hours of Amtrak

Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open

What time does Amtrak open and close?
Store hours todayOpening HoursClosing Hours
Monday24 Hours open24 Hours open
Tuesday24 Hours open24 Hours open
Wednesday24 Hours open24 Hours open
Thursday24 Hours open24 Hours open
Friday24 Hours open24 Hours open
Saturday24 Hours open24 Hours open
Sunday24 Hours open24 Hours open

Amtrak Holiday Hours

Amtrak customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Amtrak close?

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Amtrak

Amtrak customer service

Amtrak toll-free number is 1-800-872-7245. Dial this number if you have any question related booking or cancellation, baggage, lost and found, and any other problem with their services. Using this number you can get a fast and reliable solution from Amtrak customer support. If you are deaf or hard of hearing, call their toll-free TTY number 1-800-523-6590, between 8 a.m. and 5:30 p.m. Monday through Friday.

Using the online contact form / email may also help speed up the process of speaking with a customer service agent as quickly as possible. Contact their helpline support number that is open 24 hours a day, 7 days a week.

Tickets & Reservations

Amtrack reservations customer service number is 1-800-872-7245. Dial this number if you have any problem with ticket, change and cancellations. If you booked online, use their app or visit to make your changes and get where you need to be.

Ticket Changes and Cancellations

To modify a reservation, log in to your account, go to ‘Modify Trip’ on, or find your reservation from your account on the home screen in the Amtrak app.


If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent.

To get more information about how and where to get your ticket to ride visit on Tickets & Reservations webpage.

Contact Amtrak for Refund and Cancellation

If you have any problem or query regarding this department to visit on Amtrak Refund and Cancellation department webpage.

Amtrak Group Travel Department

If you wish to traveling together in groups of 20 or more and want to get more information about group travel, call at 1-800-USA-1GRP (1 800 872 1477).


You can make a request for group travel using Amtrak online group travel request form.

By Phone, Fax or E-mail

You can also call 1-800-USA-1GRP (1-800-872-1477), fax your request to 1-800-872-3298 or send an e-mail to the group travel department at

Contact Amtrak for Gift Card Department

For issues with orders or delivery of cards purchased on, call at 1-833-883-3376 or send email at The helpline is open everyday between 8 am to 8 pm EST.

Lost or Stolen Card

For issues with cards purchased elsewhere or for any issues with card activity, card balance or lost/stolen cards, call at 1-888-999-0016.

Baggage Policy

If you have any problem or query regarding this department like, Reporting for lost items, Limitations, Packing to visit on Amtrak Baggage Policy department webpage.

Amtrak Train Status

To learn the real-time status of a train or want to how to check a train status, you can always visit Click “Train Status” on the top bar of the homepage and enter a few key pieces of information to learn when a train will be arriving.

Download Amtrak mobile app: Android App, IOS App. Click the “Status” icon at the bottom ribbon and you’ll have two search options: By Train Number or By Station.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for Amtrak .

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More Ways to Contact Amtrak

Amtrak Phone Number
Amtrak Customer Service
Contact Amtrak Through Social Media
Amtrak Email Support
Amtrak Live Chat Support
Help Pages Support
Amtrak Corporate Office
Amtrak Hours
Make Complaint to Amtrak
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