If you want to Contact Amtrak customer service & support? There are different ways to get in touch with Amtrak. You can contact them via their toll free contact number & this is the best way.
Amtrak are available to assist you by telephone, mail, in person at an office, or electronically through the internet at amtrak.com/contact-us.html.
Amtrak Contact Number
1 (215) 856-7924 – Customer Service
You can speak with Amtrak customer support by calling 1 (215) 856-7924 number directly.
Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Amtrak customer support is available 24 hours a day, 7 days a week.
If you can’t satisfied talking to this number, please contact Amtrak on one of the phone number listed below
Amtrak Contact/Phone Numbers
If you want to connect with Amtrak customer service department via phone, you can dial the following phone numbers as per your requirement.
| Amtrak DEPARTMENT | CONTACT NUMBER |
| Customer service | 1 (215) 856-7924 |
| Amtrak Reservation Phone Number | 1 (215) 856-7924 |
| TTY | 1-800-523-6590 |
| International Visitors | 1-215-856-7924 |
| Group Travel Requests | 1-800-872-1477 |
| Amtrak Guest Rewards | 1-800-307-5000 |
| Amtrak Vacations | 1-800-AMTRAK-2 |
| Report an Accessibility Issue | 1-800-USA-RAIL |
| Advertising Inquiries | 202-906-4020 |
| Report suspicious activities & emergencies to Amtrak Police | 1-800-331-0008 |
| Issues with orders or delivery of cards | 1-833-883-3376 |
Best Toll-Free/800 Customer Service Phone Number of Amtrak
Call 1 (215) 856-7924
This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Amtrak customer agent. You can use this number for various tasks such as
- Baggage Policy & Service
- Make a Booking
- Changing Your Reservation
- Accessible Travel Services
- Gift Cards
- Refund
- Missing Items
- Problem With a Trip
- A different issue
Amtrak Head Office Contact Number
Corporate Head office address of Amtrak.
1 Massachusetts Ave., NW, Washington, DC 20001
For any general inquiries, please contact Amtrak head office number : (202) 906-3000
Contacting Amtrak – by phone or otherwise
Even though 1 (215) 856-7924 is a Amtrak’s finest toll-free number, there are other 9 great ways of getting in contact with Amtrak.
Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Amtrak.
If you feel this information is wrong or know any other ways to contact Amtrak, please let us know so we can discuss with other consumers.
Amtrak Email Support
Amtrak Email can be a convenient way to communicate with customer service department. You can email Amtrak at one of the support email addresses given below.
Amtrak Customer Service : info@amtrak.com
Gift Card Support Email: amtrakgiftcardsupport@cashstar.com
Group Booking Support Email: groupsales@amtrak.com
Contact Through Social Media, Website & App
If you want any policy information, file a claim, billing & payment related issues, Try using social media to contact Amtrak. Go to their Twitter, Facebook or official Website, and click on the “message” button.
- Amtrak Twitter Support
- Amtrak Facebook Support
- Website Support
- Amtrak IOS App
- Amtrak Android App
- Instagram Support
Amtrak Live Chat Support
Live chat support is one of the fastest way to contact Amtrak. Using Amtrak live chat support, speed up the conversation and get a better result.
If you have any issue with Amtrak Products, Devices and more, Navigate to Amtrak online chat support. You can Chat with Amtrak customer agent and get customer service support that is fast & easy.
Customer Service Hours of Amtrak
Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open
| Store hours today | Opening Hours | Closing Hours |
| Monday | 24 Hours open | 24 Hours open |
| Tuesday | 24 Hours open | 24 Hours open |
| Wednesday | 24 Hours open | 24 Hours open |
| Thursday | 24 Hours open | 24 Hours open |
| Friday | 24 Hours open | 24 Hours open |
| Saturday | 24 Hours open | 24 Hours open |
| Sunday | 24 Hours open | 24 Hours open |
Amtrak Holiday Hours
Amtrak customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Get in touch with various departments of Amtrak
Amtrak customer service
Amtrak toll-free number is 1 (215) 856-7924. Dial this number if you have any question related booking or cancellation, baggage, lost and found, and any other problem with their services. Using this number you can get a fast and reliable solution from Amtrak customer support. If you are deaf or hard of hearing, call their toll-free TTY number 1-800-523-6590, between 8 a.m. and 5:30 p.m. Monday through Friday.
Using the online contact form / email may also help speed up the process of speaking with a customer service agent as quickly as possible. Contact their helpline support number that is open 24 hours a day, 7 days a week.
Tickets & Reservations
Amtrack reservations customer service number is 1 (215) 856-7924. Dial this number if you have any problem with ticket, change and cancellations. If you booked online, use their app or visit Amtrak.com to make your changes and get where you need to be.
Ticket Changes and Cancellations
To modify a reservation, log in to your account, go to ‘Modify Trip’ on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app.
Cancellations
If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent.
To get more information about how and where to get your ticket to ride visit on Tickets & Reservations webpage.
Contact Amtrak for Refund and Cancellation
If you have any problem or query regarding this department to visit on Amtrak Refund and Cancellation department webpage.
Amtrak Group Travel Department
If you wish to traveling together in groups of 20 or more and want to get more information about group travel, call at 1-800-USA-1GRP (1 800 872 1477).
Online
You can make a request for group travel using Amtrak online group travel request form.
By Phone, Fax or E-mail
You can also call 1-800-USA-1GRP (1-800-872-1477), fax your request to 1-800-872-3298 or send an e-mail to the group travel department at groupsales@amtrak.com.
Contact Amtrak for Gift Card Department
For issues with orders or delivery of cards purchased on Amtrak.com, call at 1-833-883-3376 or send email at amtrakgiftcardsupport@cashstar.com. The helpline is open everyday between 8 am to 8 pm EST.
Lost or Stolen Card
For issues with cards purchased elsewhere or for any issues with card activity, card balance or lost/stolen cards, call at 1-888-999-0016.
Baggage Policy
If you have any problem or query regarding this department like, Reporting for lost items, Limitations, Packing to visit on Amtrak Baggage Policy department webpage.
Amtrak Train Status
To learn the real-time status of a train or want to how to check a train status, you can always visit Amtrak.com. Click “Train Status” on the top bar of the homepage and enter a few key pieces of information to learn when a train will be arriving.
Download Amtrak mobile app: Android App, IOS App. Click the “Status” icon at the bottom ribbon and you’ll have two search options: By Train Number or By Station.
FAQs
Is it cheaper to fly or use Amtrak?
Generally, short trips cost less by train, but it’s more economical to fly for long journeys
Which 4 states does Amtrak not serve?
Does the Amtrak train go to all the states in America? Amtrak has no rail service at all to Wyoming, South Dakota, Hawaii and Alaska. The state-owned Alaska Railroad provides passenger service between Seward, Whittier, Anchorage, Denali and Fairbanks.
What states does Amtrak go to?
Amtrak trains stop in almost all U.S. states. The exception is South Dakota, Wyoming, Hawaii and Alaska. To learn about where trains stop and where they go, view the list of Amtrak routes in each state below.
Is Amtrak faster than flying?
yes, traveling by plane is much, much faster than by train. The average speed of a commercial plane ranges from 547-575 miles per hour. The average speed of an Amtrak train ranges from 110 to 145 miles per hour. Delta offers a lot of nonstop flights.
Hopefully, We helped you to get some genuine Customer Service Phone numbers for Amtrak .
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More Ways to Contact Amtrak
Amtrak Phone Number
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Help Pages Support
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Make Complaint to Amtrak
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Amtrak Customer Reviews
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The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.
The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.