Contact JCPenney

Last updated on December 12th, 2023 at 06:20 am

J.C.Penney is a shopping store in America. That provides products of different range such as Clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, toys, appliances. They also provides many services like a online shopping, payment, shipping, track an order, return & refund and more services.

If you want to Contact JCPenney customer service & support? There are different ways to get in touch with JCPenney. You can contact them via their toll free contact number & this is the best way.

JCPenney are available to assist you by telephone, mail, in person at an office, or electronically through the internet at https://www.jcpenney.com/m/customer-service.

JCPenney Contact Number

1-800-322-1189 – Customer Service

You can speak with JCPenney customer support by calling 1-800-322-1189 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. JCPenney customer support is available 24 hours a day, 7 days a week.

If you can’t satisfied talking to this number, please contact JCPenney on one of the phone number listed below

JCPenney Contact/Phone Numbers

Best Toll-Free/800 Customer Service Phone Number of JCPenney

Call 1-800-322-1189

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the JCPenney customer agent. You can use this number for various tasks such as

• Payment Options
• Track My Order
• Change/Cancel Order Policy
• Return Policy
• Shipping Information
• Pay Bill & Manage Account
• Credit Card Benefits
• My JCP.com Account
• About JCPenney Rewards
• Rewards Benefits
• Check Gift Card Balance

JCPenney Head Office Contact Number

Corporate Head office address of JCPenney.

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000

Contacting JCPenney – by phone or otherwise

Even though 1-800-322-1189 is a JCPenney’s finest toll-free number, there are other 10 great ways of getting in contact with JCPenney.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of JCPenney.

If you feel this information is wrong or know any other ways to contact JCPenney, please let us know so we can discuss with other consumers.

JCPenney Email Support

JCPenney Email can be a convenient way to communicate with customer service department. You can email JCPenney at one of the support email addresses given below.

JCPenney Customer Service : support@jcp.com

Corporate Office Email: corporatecustomercare@jcpenney.com

Investor Relations: jcpinvestorrelations@jcp.com

Contact Through Social Media, Website & App

If you want any policy information, file a claim, billing & payment related issues, Try using social media to contact JCPenney. Go to their Twitter, Facebook or official Website, and click on the “message” button.

• JCPenney Twitter Support
• JCPenney Facebook Support
• Website Support
• JCPenney IOS App
• JCPenney Android App
• Instagram Support

JCPenney Live Chat Support

Live chat support is one of the fastest way to contact JCPenney. Using JCPenney live chat support, speed up the conversation and get a better result.

If you want to update payment, file a claim or policy inquiry, Navigate to  JCPenney online chat support. You can Chat with JCPenney customer agent and get customer service support that is fast & easy.

Customer Service Hours of JCPenney

Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open

JCPenney Holiday Hours

JCPenney customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of JCPenney

JCPenney customer service

You can reach the customer service department for any of the queries related to their products or services like a payments, return order, cancel order, shipping etc using their contact number at 1-800-322-1189. Contact their helpline support number that is open 24 hours a day, 7 days a week.

JCPenney Credit Card

JCPenney Credit Card Technical and Non Technical Customer Service Support number 1.800.542.0800, dial this number if you have any credit card related issue. The helplines are open Monday to Friday: 7:00 am – 12:00 am eastern time, Saturday to Sunday: 9:00 am – 12:00 am eastern time.

Payment

If you have questions or get more information about payment please contact on JCPenney payment helpline number 1-800-527-4403.

Gift Registry

If you have any questions about My Registry, you can call 1-800-JCP-GIFT (1-800-527-4438) for assistance Monday through Friday, 6:00 am to 1:00 am EST and Saturday and Sunday, 7:00 am to 1:00 am EST.

If you would like your registry to reflect purchases so that other guests do not purchase the same item you can also use above number.

Contact for Jewelry/Watch Repair

If your item is in need of repair at any time during the period of coverage, simply visit a local JCPenney store or call 1-866-212-1971. Their customer care representatives will explain how to send your item in for repair.

Warranty Questions

For help with warranty questions, please call 1.800.322.1189 or 1-800-933-7115. All JCPenney and manufacturers’ warranties are shipped with the item.

If you receive a furniture purchase with quality or damage problems call 1.800.442.7902.

Change or remove an item

If you need to adjust your order after placing it, please call customer care at 1.800.322.1189. You can change the quantity or size/color of an item at any time during your shopping experience.

Canceling an order

Please call customer care within 10 minutes of order placement for them to attempt to cancel your order. If the order has been shipped and you no longer want it, please return your order to one of their jcp stores.

FAQs

Is JCPenney only in the US?
Penney OpCo LLC, doing business as JCPenney and often abbreviated JCP, is an American department store chain that operates 664 stores across 49 U.S. states and Puerto Rico.

Can you shop JCP online?
JCPenney sales are designed with you in mind, and you can save even more with JCPenney coupons. Shop online today with free shipping available!

Is there still a JCPenney catalog?
After five years, JCPenney reintroduces catalog mailings. feature more of a magazine look and feel. The value of direct mail got a huge validation when retailer JCPenney recently announced that it is again betting big on print by relaunching its flagship catalog.

What happened to JCPenney home?
Despite its bankruptcy filing and plans to close about 29% of its stores, J.C. Penney has launched a new home brand. The chain announced Tuesday that its new Linden Street bedding brand is now available online and is “a significant enhancement to its home merchandise division.”

Hopefully, We helped you to get some genuine Customer Service Phone numbers for JCPenney .

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