JCPenney Phone Number

JCPenney Phone number helpline is available 24 hours a day, 7 days a week for consumers to get support. Calling JCPenney toll free number is best option to get your problem solved.

jcpenney phone number

JCPenney Toll Free Number

1-800-322-1189 – Customer Service

Calling JCPenney phone number is one of the best ways to contact JCPenney Services, Using this toll free number, you can directly speak with a customer care executive within a few seconds.

You can call 1-800-322-1189 this helplines are open 24 hours a day, 7 days a week.

Other Phone Numbers

Customer service1-800-322-1189
Credit card services1.800.542.0800
Bill Payment1-800-527-4403
Gift Registry1-800-527-4438
Warranty Info1-800-933-7115
Product Recalls1-888-333-6063
Dinnerware Queries1-800-737-5223
Sephora inquiries1.855.808.0330

JCPenney’s Best Toll-Free/800 Phone Number

Call 1-800-322-1189

This is JCPenney’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the JCPenney customer agent.  You can use this number for various tasks such as

  • Payment Due
  • Technical support
  • Service Problem
  • Track an Order
  • Return Policy
  • Change/Cancel Order Policy
  • Credit Card Benefits
  • My Account
  • Shipping Information
  • Rewards
  • Gift Card
  • A different issue

JCPenney Head Office Phone Number

Corporate Head office address of JCPenney.

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000

General Problems or Reasons that JCPenney Customers Calling

  • What are JCPenney’s hours?
  • How do I pay my JCP bill by phone?
  • Can I pay my JCPenney bill with a credit card?
  • Can I track my order from JCPenney?
  • Is JCPenney shipping online orders?
  • How do I cancel a JCPenney online order?
  • What is standard shipping?
  • Why was my JCPenney order Cancelled?
  • How long do I have to pickup an order from JCPenney?
  • How do I check on an order from JCPenney?
  • What credit score is needed for JCPenney credit card?
  • Is JCPenney credit card free?
  • How do I check my JCPenney rewards?
  • Can I buy a JCPenney gift card online?
  • What Stores Can I use my JCPenney gift card?

Common Problem Categories

  • Online Order
  • Track an Order
  • Damage Item
  • Billing and Payments
  • Cancel Order
  • Change Order


If you have questions or get more information about payment please contact on JCPenney payment helpline number 1-800-527-4403.

Gift Registry

If you have any questions about My Registry, you can call 1-800-JCP-GIFT (1-800-527-4438) for assistance Monday through Friday, 6:00 am to 1:00 am EST and Saturday and Sunday, 7:00 am to 1:00 am EST.

Warranty Questions

For help with warranty questions, please call 1.800.322.1189 or 1-800-933-7115. All JCPenney and manufacturers’ warranties are shipped with the item.

If you receive a furniture purchase with quality or damage problems call 1.800.442.7902.

JCPenney Customer Reviews

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