Macy’s Complaints

How to make a Complaint to Macy’s

To complain to Macy’s about their service, call 1 (800) 289-6229 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

Macy’s complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (800) 289-6229

The Complaint via Email :

Macy’s complaint website : www.macy’s.com

Tweet: twitter.com/macy’sgroup

Corporate Head Office address

151 W 34th St, New York, NY 10001, US

For any general inquiries, please contact Macy’s head office number :1 (800) 289-6229

FAQs

Who currently owns Macy’s?
Macy’s (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy. It has been a sister brand to the Bloomingdale’s department store chain since being acquired by holding company Federated Department Stores in 1994, which renamed itself Macy’s, Inc. in 2007.

What was Macy’s name before?
(previously Federated Department Stores, Inc.) is an American holding company of department stores. Upon its establishment in 1929, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene’s, and Shillito’s.

Are Macy’s and Bloomingdales owned by the same company?
Bloomingdale’s Inc. is an American luxury department store chain founded in 1861 by Benjamin and Lyman Bloomingdale. It was acquired by Federated Department Stores in 1930, which acquired the Macy’s department store chain in 1994, since which time they have been sister brands.

What store did Macy’s merge with?
In 1994 it agreed to a merger with Federated Department Stores, Inc., which included key retailers such as Bloomingdale’s.

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Macy’s Customer Reviews

Average rating:  
 1 reviews
 by john on Macy's

Sheirlee register sales person at Macy’s, helped my fiancé, and die with a Purchase and opening a Macy’s credit card. She was absolutely amazing towards us. She helped us with everything we needed. Super friendly, very welcoming. They should have more register/sales person like Sheirlee. She was very honest and completely took care of all of our needs, even when it got a little complicated on our part. She took care of our problem with ease. Thank you so much for everything you have done for us Sheirlee : )