How to make a Complaint to Windstream
Windstream have a complaints line on (800) 347-1991 (24 hours, 7 days a week) where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
Windstream complaint contacts like Phone, email and support form
Complaint via Phone number : (800) 347-1991
The Complaint via Email : windstreamcustomersupport@windstream.com
Complaint via Support Form : windstream.com/support
Windstream complaint website : windstream.com
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Corporate Head Office address
4001 N Rodney Parham Rd, Little Rock, AR 72212
For any general inquiries, please contact Windstream head office number : (501) 404-7947 / 1-501-748-7000
About Windstream
Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. The company also offers residential broadband, phone and digital TV services to consumers within its coverage area.
FAQs
What kind of company is Windstream?
Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice and digital TV to consumers.
What states have Windstream?
Windstream services are available in:
Alabama. Arkansas. Florida. Georgia. Iowa.
Kentucky. Minnesota. Mississippi. Missouri. Nebraska.
New Mexico. New York. North Carolina. Ohio. Oklahoma.
Pennsylvania. South Carolina. Texas.
Is Kinetic internet any good?
With reliable and affordable Windstream Kinetic fiber plans, customers can enjoy video streaming, online gaming and internet connectivity at unprecedented speeds. The GoKinetic App by Windstream is also very popular, with 62.6K customer ratings and a tally of 4.8 out of 5 stars for those reviews.
Is Windstream being sold?
June 6, 2023 at 2:25 a.m. Another ownership group is buying into Windstream Holdings Inc., which was acquired by a New York hedge fund three years ago and now is taking on foreign investors to complete ownership reorganization of the Little Rock-based communications provider.
Hopefully, We helped you to get some genuine records for Windstream Complaint information.
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Windstream Customer Reviews
Submit your review | |
We subscribed to Windstream phone and internet service. The only package supposedly available for our area is 3 MBS download speed, which while not great, is better than nothing as there is no cellular service either.
We have long periods where, by their own speed test meter, we only get 0.5 MBS speed.
We contacted Windstream and they said the only option for more speed was a second line. We agreed and the technician showed up to install. Upon reviewing the lines he said it is a general bandwidth problem in our area and the line would need a different fix to increase speed. He did not install the second line as he said there was no point.
It has now been 2 months and they still can't fix it.
We are exploring getting satellite internet as we have had family members switch and are pleased. There are no other options in our rural area.
I highly recommend utilizing a different company if possible. Both service and customer service are poor.