Amtrak Customer Service

Amtrak is serious about providing great support to their customers. By contacting Amtrak customer service number, you can get your common issues solved easily.

Amtrak Customer Service Number

1 (215) 856-7924Customer Service

Contact Amtrak customer support by calling 1 (215) 856-7924 number directly. You can directly talk with their customer representative and find a fair solution to your problem that is relatively easy & fast.

You can contact 24 hours a day, 7 days a week.  If you can’t find what you’re looking for, Please contact via other ways provided here.

You can call Amtrak customer service number and generally discuss for following topics

  • Baggage Policy & Service
  • Make a Booking
  • Changing Your Reservation
  • Gift Cards
  • Refund
  • Missing Items
  • Problem With a Trip

Contact Amtrak through Skype

When you activate Skype on Amtrak, you will create your Skype on Amtrak profile by linking your Comcast ID to a Skype account.

Amtrak Regular Business Hours

Mon to Friday: Open 24 hours
Saturday : Open 24 hours
Sunday : Open 24 hours

Amtrak customer service

Amtrak toll-free number is 1 (215) 856-7924. Dial this number if you have any question related booking or cancellation, baggage, lost and found, and any other problem with their services. Using this number you can get a fast and reliable solution from Amtrak customer support. If you are deaf or hard of hearing, call their toll-free TTY number 1-800-523-6590, between 8 a.m. and 5:30 p.m. Monday through Friday.

Cancellations

If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent.

To get more information about how and where to get your ticket to ride visit on Tickets & Reservations webpage.

Amtrak Group Travel Department

If you wish to traveling together in groups of 20 or more and want to get more information about group travel, call at 1-800-USA-1GRP (1 800 872 1477).

Online

You can make a request for group travel using Amtrak online group travel request form.

By Phone, Fax or E-mail

You can also call 1-800-USA-1GRP (1-800-872-1477), fax your request to 1-800-872-3298 or send an e-mail to the group travel department at groupsales@amtrak.com.

Amtrak Train Status

To learn the real-time status of a train or want to how to check a train status, you can always visit Amtrak.com. Click “Train Status” on the top bar of the homepage and enter a few key pieces of information to learn when a train will be arriving.

General Problems that Amtrak Customers Reports

  • How do I book an Amtrak ticket?
  • How do I check Amtrak train status?
  • Can you get a refund on Amtrak tickets?
  • What are the routes for Amtrak?
  • How Do I Book Group Reservations?
  • Does Amtrak offer senior citizen discounts?
  • Is there WiFi on Amtrak?
  • Can you track Amtrak trains?
  • How much luggage can I bring on Amtrak?
  • How do I use an Amtrak gift card?

Common Problem Categories

  • Change Booking
  • Cancel Booking
  • Refund
  • Lost Item
  • Lost Card

About Amtrak

Founded in 1971, Amtrak is a passenger railroad service that provides medium and long-distance intercity service in the contiguous United States and to nine Canadian cities. Amtrak serves more than 500 destinations in 46 states and three Canadian provinces.

Contact Amtrak to discover more using our customer support telephone number.

References

amtrak.com/contact-us.html

FAQs

Is it cheaper to fly or use Amtrak?
Generally, short trips cost less by train, but it’s more economical to fly for long journeys

Which 4 states does Amtrak not serve?
Does the Amtrak train go to all the states in America? Amtrak has no rail service at all to Wyoming, South Dakota, Hawaii and Alaska. The state-owned Alaska Railroad provides passenger service between Seward, Whittier, Anchorage, Denali and Fairbanks.

What states does Amtrak go to?
Amtrak trains stop in almost all U.S. states. The exception is South Dakota, Wyoming, Hawaii and Alaska. To learn about where trains stop and where they go, view the list of Amtrak routes in each state below.

Is Amtrak faster than flying?
yes, traveling by plane is much, much faster than by train. The average speed of a commercial plane ranges from 547-575 miles per hour. The average speed of an Amtrak train ranges from 110 to 145 miles per hour. Delta offers a lot of nonstop flights.

Hopefully, We helped you to get some genuine customer service numbers for Amtrak .

More Ways to Contact Amtrak

All Contacts of Amtrak
Amtrak Phone Number
Amtrak Live Chat
Contact Amtrak Through Social Media
Amtrak Email Support
Help Pages Support
Amtrak Corporate Office
Amtrak Hours
Make Complaint to Amtrak
Login in to Amtrak

Amtrak Customer Reviews

Average rating:  
 2 reviews
 by devid on Amtrak

The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.

 by Keni on Amtrak

The December 4 trip from Chatsworth to San Diego was met with a very rude Conductor. She was heavy set with dark hair and wore a jacket and conductor hat. I simply asked in a kind manner where the dining car as this was the first time I was on an Amtrak and met with a snarky response that if you go one way you’ll go off the train? What??? How rude!! She needs customer service training skills as it set the tone for the trip back. Get a grip lady, not everyone is aware of where they are when they get on the train and walk through cars to get where they can sit. A little more professionalism and kindness would have been appreciated and expected.