Navient Email Support

Navient Email support is available @ You can use it to solve your general problem like Credit Report, Overcharge.

Average reply time: (8 hours)

Why do customers write email to Navient
  • Payments
  • Website Help
  • Account Access
  • Credit Reporting
  • Request Tax Form
  • Collection services
  • Payment processing
  • Federal Student Loans
  • Private Student Loans
  • Overcharge

Contact Navient Customer Service –

Send an email to Navient customer support at

Compose an email that includes all of the important information, such as Student Loan, Private Loan, Credit Report and your contact information. Explain the issue in as much detail as possible and wait for a response from Navient customer service department.

To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding Navient Customer Support.

As an alternative, you can email Navient customer service at one of the support email addresses given below.

Navient Customer

Navient Customer Email Support

Mailing DepartmentNavient Customer Service
Customer service hoursMon – Thu 8 am – 9 pm ET, Fri 8 am – 8 pm ET
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, help pages
Quality of help86%
Best phone number888-272-5543

Contacting Navient – by Email or otherwise

Even though is Navient’s great customer service tool, you will find 9 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Navient.

If you feel this information is wrong or know of other ways to get Navient, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Navient.

123 Justison St, Wilmington, DE 19801

For any general inquiries, please contact Navient head office number: (800) 722-1300

Reference Link


Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.

What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.

Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.

Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.

Hopefully, we helped you to get some genuine contact emails for Navient Customer Service.

More Ways to Contact Navient

All Contacts of Navient
Navient Phone Number
Contact Navient Through Social Media
Navient Customer Service
Help Pages Support
Navient Corporate Office
Navient Hours
Make Complaint to Navient
Login in to Navient

Navient Customer Reviews

Average rating:  
 2 reviews
 by Carry Jonson on Navient

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson on Navient

Amazing service