Contact Navient

Phone Number : 888-272-5543

Email : 

Business Hours: Mon – Thu 8 am – 9 pm ET and Fri 8 am – 8 pm ET

Website :

Contact Navient customer service contact numbers

Corporate Head office: 123 Justison St, Wilmington, DE 19801

Average rating:  
 2 reviews
 by Carry Jonson

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson

Amazing service

If you want to Contact Navient customer service & support? There are different ways to get in touch with Navient. You can contact them via their toll-free contact number & this is the best way.

Navient are available to assist you by telephone, mail, in person at an office, or electronically through the internet at

Navient Contact Number

888-272-5543 – Customer Service

You can speak with Navient customer support by calling 888-272-5543 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Navient customer support is available Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

If you can’t satisfy talking to this number, please contact Navient on one of the phone numbers listed below

Navient Contact/Phone Numbers

Customer service888-272-5543
FFELP and HEAL Student Loans888-272-5543
U.S. Department of Education Student Loans800-722-1300
Private Student Loans888-272-5543
For Military Service Members855-284-4879
For School Aid Offices888-272-4665

Best Toll-Free/800 Customer Service Phone Number of Navient

Call 888-272-5543

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Navient customer agent. You can use this number for various tasks such as

  • Account Access
  • Credit Reporting
  • Collection services
  • Payment processing
  • Revenue enhancement services
  • Federal Student Loans
  • Private Student Loans
  • Request Tax Form
  • Payment Arrangement
  • Renegotiate Repayments
  • Overcharge
  • A different issue

Navient Head Office Contact Number

Corporate Head office address of Navient.

123 Justison St, Wilmington, DE 19801

For any general inquiries, please contact Navient head office number: (800) 722-1300

Contacting Navient – by phone or otherwise

Even though 888-272-5543 is a Navient’s finest toll-free number, there are other 9 great ways of getting in contact with Navient.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Navient.

If you feel this information is wrong or know any other ways to contact Navient, please let us know so we can discuss with other consumers.

Navient Email Support

Navient Email can be a convenient way to communicate with customer service department. You can email Navient at one of the support email addresses given below.

Navient Customer Service:

Military Service Members:

Contact Through Social Media, Website & App

If you want Credit Report information, Collection, Payment related issues, Try using social media to contact Navient. Go to their Twitter, Facebook or official Website, and click on the “message” button.

Navient Live Chat Support

Live chat support is one of the fastest ways to contact Navient. But Navient does not offer customer support through live chat. You can also connect Navient with different ways like a social media, Email Support, Phone Number.

Customer Service Hours of Navient

Monday to Thursday: 8 am – 9 pm ET
Friday: 8 am – 8 pm ET

Store hours todayOpening HoursClosing Hours
Monday8:00 am9:00 pm
Tuesday8:00 am9:00 pm
Wednesday8:00 am9:00 pm
Thursday8:00 am9:00 pm
Friday8:00 am8:00 pm

Navient Holiday Hours

Navient customer service is open on most public holidays. Our self-serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Navient

Navient customer service

Navient customer service phone number is 888-272-5543. If you are a student and need information regarding your loan or have any problem with Navient services, you can contact their customer service department by calling at 888-272-5543. If you are deaf or hard of hearing, call their TTD number 877-713-3833.

Contact their helpline support number that is open Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Navient FFELP and HEAL Loans Department

If you want to get information or issues about Federal Family Education Loan Program (FFELP) or Health Education Assistance Loans (HEAL) loans, dial their toll-free number at 888-272-5543. The helpline is open Monday to Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

General Correspondence & Submitting Documents

P.O. Box 9500
Wilkes-Barre, PA 18773-9500

Or Fax Documents 800-848-1949 or International: 001-570-821-6585

Loan payments

P.O. Box 9533
Wilkes-Barre, PA 18773-9533

U.S. Department of Education Student Loans

Dial this Toll-free number 800-722-1300 for get Information about loans through the William D. Ford Federal Direct Loan Program or loans owned by the U.S. Department of Education through the Federal Family Education Loan Program (FFELP).

The helpline is open Monday to Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Fax: 866-266-0178

International phone: Overseas borrowers: If toll-free number cannot be accessed, use 317-806-0580 (cost per call)

International fax: 570-706-8563

TDD: 877-713-3833

Private Student Loan

If you have any problem or query regarding this department, you can get in touch with by dialing Private Student Loan Customer service number at 888-272-5543. and get more information about this department to visit on Private Loan webpage.

Military Service Members

Military Service Members can dial this toll-free number 855-284-4879. The helpline is open Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Fax: 800-848-1949

(toll-free) International Phone: 001-888-272-5543

International Phone: 001-317-570-7397 (charges apply)

International Fax: 001-317-578-6700

You can also contact via email:


Is Navient still a company?
Navient was once one of these federal loan servicers but recently exited that business. 1 If Navient was your servicer, your loans are now most likely serviced by Aidvantage. Navient still offers private student loans and other products.

What type of loan is Navient?
Navient was created in 2014 to take over Sallie Mae’s federal student loan servicing arm. If you had a Sallie Mae loan through the federal government before 2014, it was likely serviced by Navient. Navient doesn’t originate its own private student loans, but does offer private student loan refinancing.

Who is Navient owned by?
Navient Corporation is an American student loan servicer based in Wilmington, Delaware. Managing nearly $300 billion in student loans for more than 12 million debtors, the company was formed in 2014 by the split of Sallie Mae into two distinct entities: Sallie Mae Bank and Navient.

Where is Navient headquarters?
Wilmington, Delaware

Are Navient loans forgiven after 20 years?
Income-Based Repayment (IBR)—Depending on when you first took out loans (before or on or after July 1, 2014), payments are generally 10% or 15% of the borrower’s discretionary income, but never more than the 10-year Standard repayment plan amount. The remaining unpaid balance of loans is forgiven after 20 or 25 years.

Hopefully, we helped you to get some genuine Customer Service Phone numbers for Navient.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

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Average rating:  
 2 reviews
 by Carry Jonson

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson

Amazing service