Navient Phone Number

Navient Phone number helpline is available Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET for consumers to get support. Calling Navient toll free number is best option to get your problem solved.

Navient Toll Free Number

888-272-5543 – Customer Service

Calling Navient phone number is one of the best ways to contact Navient Services, using this toll-free number, you can directly speak with a customer care executive within a few seconds.

You can call 888-272-5543 these helplines are open Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Other Phone Numbers

Customer service888-272-5543
FFELP and HEAL Student Loans888-272-5543
U.S. Department of Education Student Loans800-722-1300
Private Student Loans888-272-5543
For Military Service Members855-284-4879
For School Aid Offices888-272-4665

Navient’s Best Toll-Free/800 Phone Number

Call 888-272-5543

This is Navient’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Navient customer agent. You can use this number for various tasks such as

  • Account Access
  • Payment processing
  • Revenue enhancement services
  • Credit Reporting
  • Federal Student Loans
  • Private Student Loans
  • Request Tax Form
  • Renegotiate Repayments
  • Overcharge
  • A different issue

Navient Head Office Phone Number

Corporate Head office address of Navient.

123 Justison St, Wilmington, DE 19801

For any general inquiries, please contact Navient head office number: (800) 722-1300

General Problems or Reasons that Navient Customers Calling

  • What time does Navient customer service hours?
  • When will my loans move to Navient?
  • Will I need to change my payment due date?
  • What happens to Navient student loans when you die?
  • What kind of student loan is Navient?
  • Can Navient loans be forgiven?
  • Are Navient student loans on hold?
  • Are Navient loans eligible for forgiveness?
  • Is Navient federal or private loans?
  • What loans does Navient service?
  • Can Navient take my tax refund?

Common Problem Categories

  • Payments
  • Credit Reporting
  • Overcharge

Navient FFELP and HEAL Loans Department

If you want to get information or issues about Federal Family Education Loan Program (FFELP) or Health Education Assistance Loans (HEAL) loans, dial their toll-free number at 888-272-5543. The helpline is open Monday to Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Private Student Loan

If you have any problem or query regarding this department, you can get in touch with by dialing Private Student Loan Customer service number at 888-272-5543. and get more information about this department to visit on Private Loan webpage.

Reference Link


Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.

What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.

Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.

Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.

More Ways to Contact Navient

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Navient Customer Reviews

Average rating:  
 2 reviews
 by Carry Jonson on Navient

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson on Navient

Amazing service