Contact Navient Through Social Media

How to contact Navient through social media? Message Navient through social media websites like Facebook or Twitter and also through Website, App & Navient forum Support.

Use above link to launch social media support
Chat Hours:

If you have a small issue with an Navient products or services, or technical issue, try using social media to contact Navient. Go to the official Navient Twitter or Facebook and click on the “message” button.

Why do you want to chat with Navient social media?
Chat Topics
  • General Support
  • Refunds
  • Payments
  • Account Access
  • Overcharge
  • Credit Reporting
  • Collection services
  • Revenue enhancement services
  • Federal Student Loans
  • Private Student Loans
  • Request Tax Form
  • Renegotiate Repayments
  • Complaint
  • For different reason

Popular chat topics by Navient Recent Customers

Solved: Refund
Solved: Repayment
Chat for a different reason

Navient Live Chat Support Statistics

Navient Twitter
Navient Website
Contact DepartmentNavient Customer Service
Customer service hoursMon – Thu 8 am – 9 pm ET, Fri 8 am – 8 pm ET
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphoneemailweb
Quality of help87%
Best phone number888-272-5543

Contacting Navient by Social media or otherwise

Even though Navient Social media Support is great, you will find 9 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Navient. You can reach Navient customer support by calling 888-272-5543 number directly.

Contact Navient through website & app

Customers can also get support from Navient Website and Application. In website, there are many options available for customer service. Here are the links of website & different apps of Navient for you.

Website: Website

Navient App: IOS App, Android App


Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.

What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.

Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.

Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.

Hopefully, we helped you to get some genuine Contact numbers for Navient Customer Service.

More Ways to Contact Navient

All Contacts of Navient
Navient Phone Number
Navient Customer Service
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Help Pages Support
Navient Corporate Office
Navient Hours
Make Complaint to Navient
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Navient Customer Reviews

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Average rating:  
 2 reviews
 by Carry Jonson on Navient

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson on Navient

Amazing service