Navient Customer Service

Navient is serious about providing great support to their customers. By contacting Navient customer service number, you can get your common issues solved easily.

Navient Customer Service Number

888-272-5543 – Customer Service

Contact Navient customer support by calling 888-272-5543 number directly. You can directly talk with their customer representative and find a fair solution to your problem that is relatively easy & fast.

You can contact during Monday to Thursday 8 am to 9 pm ET and Friday 8 am to 8 pm ET.  If you can’t find what you’re looking for, please contact via other ways provided here.

You can call Navient customer service number and generally discuss for following topics

  • Account Access
  • Overcharge
  • Collection services
  • Credit Reporting
  • Payment processing
  • Revenue enhancement services
  • Federal Student Loans
  • Private Student Loans
  • Request Tax Form
  • Renegotiate Repayments

Contact Navient through Skype

When you activate Skype on Navient, you will create your Skype on Navient profile by linking your Comcast ID to a Skype account.

Navient Regular Business Hours

Mon to Thursday: 8 am to 9 pm ET
Friday: 8 am to 8 pm ET
Sat – Sunday:

Navient customer service

Navient customer service phone number is 888-272-5543. If you are a student and need information regarding your loan or have any problem with Navient services, you can contact their customer service department by calling at 888-272-5543. If you are deaf or hard of hearing, call their TTD number 877-713-3833.

U.S. Department of Education Student Loans

Dial this Toll-free number 800-722-1300 for get Information about loans through the William D. Ford Federal Direct Loan Program or loans owned by the U.S. Department of Education through the Federal Family Education Loan Program (FFELP).

The helpline is open Monday to Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

Military Service Members

Military Service Members can dial this toll-free number 855-284-4879. The helpline is open Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET.

General Problems that Navient Customers Reports

  • When will my loans move to Navient?
  • Can Navient take my tax refund?
  • Will I need to change my payment due date?
  • What happens to Navient student loans when you die?
  • Can Navient loans be forgiven?
  • Are Navient student loans on hold?
  • What kind of student loan is Navient?
  • Are Navient loans eligible for forgiveness?
  • Is Navient federal or private loans?
  • What loans does Navient service?

Common Problem Categories

  • Overcharge
  • Payments
  • Credit Reporting

About Navient

Navient managing nearly $300 billion in student loans for more than 12 million debtors, the company was formed in 2014. Navient employs 6,000 individuals at offices across the U.S. Jack Remondi is the CEO of Navient.

Contact Navient to discover more using our customer support telephone number.



Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.

What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.

Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.

Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.

Hopefully, we helped you to get some genuine customer service numbers for Navient.

More Ways to Contact Navient

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Navient Customer Reviews

Average rating:  
 2 reviews
 by Carry Jonson on Navient

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson on Navient

Amazing service