How to make a Complaint to PG&E
To complain to PG&E about their service, call 1-800-743-5000 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.
PG&E complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-743-5000
The Complaint via Email : customerserviceonline@pge.com
Complaint via Support Form : https://www.pge.com/en_US/residential/customer-service/help/contact-pge-landing/contact-us.page
PG&E complaint website : https://www.pge.com/
Tweet: twitter.com/pge4me
Corporate Head Office address
77 Beale Street, 24th Floor, Mail Code B24W, San Francisco, CA 94105
For any general inquiries, please contact PG&E head office number : 415-973-8200 or 415-973-1000
FAQs
What does PG&E company do?
Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric companies in the United States.
What does PGE stand for?
The Pacific Gas and Electric Company (PG&E) is an American investor-owned utility (IOU).
Is PG&E a Fortune 500 company?
PG&E Corporation is a Fortune 500 company.
Is PG&E a monopoly?
And while PG&E is technically a monopoly, it’s not an illegal one. Nor is it unregulated. PG&E (and the rates it charges customers) is regulated by the California Public Utilities Commission, or CPUC.
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PG&E Customer Reviews
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I have two PG&E accounts, with very different experiences. At my suburban home, service is pretty good, although the scheduled outages during fire season can be challenging. In 2020, we were without power for five days in a row.
At my rural cabin in northeastern California, there are frequent outages, both scheduled and unscheduled. Clearly, the original power line installation through forest is vulnerable to high winds. However there have been four scheduled outages in the last three months, and two of them have been moved at the last minute. This makes it challenging to make plans for spending time there.
I've had to purchase generators for backup power at both locations. This shouldn't be necessary, especially at my home.