Navient Help Pages is the best option when trying to contact Navient customer service. You can contact via Navient Customer FAQ, Forum, and Online Help.
Contact Navient Help @ navient.com/contact-us
Navigate to navient.com/contact-us. If you have a problem with Student Loan, Private Loan, Refund clicks on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Navient Customers searching for
- Account Access
- Credit Reporting
- Revenue enhancement services
- Federal Student Loans
- Private Student Loans
- Payment Arrangement
Contacting Navient Help Pages
This is the official customer support page of Navient, which contains different options for contacting them about a variety of issues.
If you are looking for Navient’s best customer help page or FAQ or forum, this is the best entry point.
If that doesn’t work, contact Navient directly by calling their customer service number at 888-272-5543
Navient Frequently Asked Questions
What happens to student loans when you die Navient?
Many private student loans can be discharged due to the death of the primary borrower. Documentation is required. Private student loans with multiple parties may be eligible for release of one party’s obligation upon that person’s death. The surviving borrower would remain responsible for repayment of the loan.
Is Navient really forgiving loans?
No matter how these lawsuits fare, it’s important to understand that there is no exclusive Navient student loan forgiveness programs. There are many general student loan forgiveness programs that Navient borrowers may qualify for, however.
When will my loans move to Navient?
Your loans are scheduled to move in March 2018. In the meantime, you’ll receive additional communications to keep you updated along the way. When it’s official, they will send you a welcome letter to confirm that your loans have moved.
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