Navient Hours

Navient Business Hours

If you want to connect with the Navient customer service department, you can reach out by phone, email, through social media. Today, we will discuss about Navient hours of operation that includes Navient opening hours, closing, holiday hours and closing business hours.

Navient Regular Customer Service Hours

Weekdays: The customer service department is open Mon – Thu 8 am – 9 pm ET and Fri 8 am – 8 pm ET
Weekends:

Store hours todayOpening HoursClosing Hours
Monday8:00 am9:00 pm
Tuesday8:00 am9:00 pm
Wednesday8:00 am9:00 pm
Thursday8:00 am9:00 pm
Friday8:00 am8:00 pm
Saturday
Sunday

Navient Holiday Hours

Navient customer service is open on most public holidays. Our self-serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

Contact Information

Contact by phone

888-272-5543

The helplines are open Mon – Thu 8 am – 9 pm ET and Fri 8 am – 8 pm ET

Corporate Head office address of Navient

123 Justison St, Wilmington, DE 19801

For any general inquiries, please contact Navient head office number: (800) 722-1300

For additional information, please visit the Navient website: navient.com.

FAQs

Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.

What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.

Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.

Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.

Other Ways to Contact Navient

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Navient Customer Reviews

Average rating:  
 2 reviews
 by Carry Jonson on Navient

Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.

 by Carry Jonson on Navient

Amazing service