Navient Business Hours
If you want to connect with the Navient customer service department, you can reach out by phone, email, through social media. Today, we will discuss about Navient hours of operation that includes Navient opening hours, closing, holiday hours and closing business hours.
Navient Regular Customer Service Hours
Weekdays: The customer service department is open Mon – Thu 8 am – 9 pm ET and Fri 8 am – 8 pm ET
Weekends:
Store hours today | Opening Hours | Closing Hours |
Monday | 8:00 am | 9:00 pm |
Tuesday | 8:00 am | 9:00 pm |
Wednesday | 8:00 am | 9:00 pm |
Thursday | 8:00 am | 9:00 pm |
Friday | 8:00 am | 8:00 pm |
Saturday | ||
Sunday |
Navient Holiday Hours
Navient customer service is open on most public holidays. Our self-serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
Contact Information
Contact by phone
The helplines are open Mon – Thu 8 am – 9 pm ET and Fri 8 am – 8 pm ET
Corporate Head office address of Navient
123 Justison St, Wilmington, DE 19801
For any general inquiries, please contact Navient head office number: (800) 722-1300
For additional information, please visit the Navient website: navient.com.
FAQs
Will Navient student loans be forgiven?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.
What is Navient called now?
Aidvantage is a new company created by Maximus Education to service the federal student loans previously serviced by Navient. To make the move easier for borrowers, Navient switched the contact information — phone number, general mailing address, and payment address — to Aidvantage’s controls.
Does Navient exist anymore?
The company will still exist as a business and continue its other services outside of federal student loans. Navient and its subsidiaries will continue to service private student loans, consumer loans and provide business processing solutions to various industries.
Is my Navient loan a federal loan?
Navient no longer services federal student loans, but it still services private student loans. Cecilia Clark is a writer and spokesperson on the education team.
Other Ways to Contact Navient
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Navient Customer Reviews
Navient owns my student loans and they have been fine. They’ve been helpful during times when I couldn’t make payments.
Amazing service